Alan Edwards

Experience

• 

  SSE Contracting (formally Southern Electric Contracting)

  Jan 1996 - Jan 2000

  Electrictian

  Three year electrical apprenticeship leading me to qualify and work as an JIB approved electrician.

• 

  T.W. International

  Jan 2000 - Jan 2001

  Website Developer

  Responsible for the implementation of three company websites with online ordering. .

• 

  Atkins Management Consultants

  Jan 2001 - Jan 2004

  IT Support Consultant

  1st/2nd Line Desktop Support for our client Swindon Borough Council.

• 

  Silversands

  Jan 2004 - Jan 2005

  Managed Service Technical Support

  On-premise server and end user IT support for our client Clarke Willmott.

• 

  Nationwide Building Society

  Jan 2005 - Jan 2009

  Lead Systems Specialist

  Desktop Support in a large and complex environment

• 

  Computacenter

  Jan 2009 - Jan 2010

  Patch/Release Management Specialist

  Managed the knowledge transition of the Release Management teams relocation from Swindon to Hatfield for our client Nationwide Building Society.

• 

  Logicalis

  Oct 2010 - Apr 2011

  MSC Shift Computing

  Supporting the transition of knowledge during the merger of two 24/7/365 managed service centres (MSC).

• 

  Avagio ITS Ltd

  May 2011 - Apr 2012

  Support Engineer

  Supported cloud services, Windows Small Business Server and end user devices for our customers in the SME marketplace.

• 

  UK Shared Business Services Ltd (UK SBS)

  Apr 2012 - Apr 2019

  My team were responsible for the campus network and datacentre. We maintained all IT infrastructure services for UK SBS and our customers. End user and desktop infrastructure support for UKSBS, formally SSC ltd and it's UK government customers.

  • Infrastructure Engineer

    Apr 2013 - Apr 2019

  • Desktop Support Engineer

    Apr 2012 - Apr 2013
• 

  Nationwide Building Society

  Apr 2019 - Mar 2024

  Lead Infrastructure Support Specialist

  My team were responsible for storage and backup within the society.