Nicholas Carlson

Nicholas Carlson

Technical Support Agent

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location of Nicholas CarlsonLancaster, California, United States

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  • Timeline

  • About me

    IT Teacher at Learn4Life Network

  • Education

    • Western Governors University

      2017 - 2018
      Master's degree Cybersecurity and Information Assurance
    • Brandman University, Part of the Chapman University System

      2007 - 2012
      Bachelor of Science (B.S.) Computer Technology/Computer Systems Technology
    • Western Governors University

      -
      Master's degree Cybersecurity and Information Assurance
    • Western Governors University

      -
      Master's degree Cybersecurity and Information Assurance
    • Antelope Valley College

      2003 - 2006
      Associate of Science (A.S.) Letters, Arts and Sciences
  • Experience

    • Qnet

      Mar 2004 - Oct 2004
      Technical Support Agent

      • Provide technical support to end-users both over the phone and in person• Maintain and repair client computer systems• Setup and Maintain virtual computer systems through VMWare server and Oracle Virtualbox

    • Antelope Valley Union High School District

      Oct 2004 - Oct 2014

      • Maintain and repair end-user client machines and network Windows and Linux servers• Deployment and installation of hardware peripherals and software packages• Provide direct support and instruction to end-users• Maintain compliance with licensing and copyright laws• Develop scripts and softwares to assist in the daily tasks of fellow technicians • Assist with the instruction and daily needs of severely handicapped students• Assist with the development of an Individualized Education Plan (IEP)• Work one-on-one with severely handicapped students, promoting self-reliance, proper hygiene and grooming, and appropriate behavior

      • PC Repair Technician

        Apr 2007 - Oct 2014
      • Paraeducator Severe

        Oct 2004 - Apr 2007
    • Learn4Life Network

      Oct 2014 - now
      CTE Regional Department Chair/Cyber Security Teacher

      Teaching Cyber Security, Networking, Linux and Systems Administration.

    • Antelope Valley Union High School District

      Jan 2015 - Dec 2017
      CTE Teacher
  • Licenses & Certifications

    • Certified Ethical Hacker (CEH)

      EC-Council
      Dec 2017
    • Cisco Certified Networking Professional

      Cisco
      Dec 2011
    • Computer Hacking Forensic Investigator (CHFI)

      EC-Council
      Jan 2018