Ravinash Raj

Experience

• 

  NTPC

  Jun 2015 - Jul 2015

  Summer Internship

  Industrial Internship of Electric Power Generation at Kahalgaon Super Thermal Power Plant (NTPC Kahalgaon), Bihar during B.Tech.

• 

  Infosys Limited

  Jun 2016 - Feb 2019

  - Network TAC Engineer with Infosys Limited supporting Network Operations for a US based client "ExxonMobil". - Take ownership of the network incidents and work on an end-to-end resolution within SLAs. - Assist the on-site technicians for configuring devices, monitor sites across the globe.- Proactively fix any network related issues providing the RCA, RFO, and ETA following PBI. - Foundation training for Python, RDBMS and Object-Oriented Programing. Post completion of training, had been trained on CCNA networking.- Started working as Network Engineer for US-based client Exxon-Mobil.

  • Senior System Engineer

    Apr 2018 - Feb 2019

  • System Engineer

    Jun 2016 - Apr 2018
• 

  Talentica Software

  Feb 2019 - now

  - Lead Network Engineer at Mist-Juniper assisting customers in Wired/Wireless network deplyoment.- Product Supported: Mist APs | Juniper EX Switches | Juniper SRX Firewalls | Mist Edge Tunnel Services - Leading the Mist Wireless Customer Success team, handle critical accounts and technical escalations.- Debugging and troubleshooting Mist-Juniper related issues.- Write scripts for customer's network automation. - Execute QA across WiFi, Juniper-EX Series, SRX Firewall, API & UI platforms for feature releases and development. - Perform regression QA for validating any software errors or bugs.- Provide technical suggestions/training to both customers and internal team members.- Set-up lab and test bed for non-networking team members for QA. Show less

  • Senior Network Engineer

    Oct 2020 - now

  • Network Engineer

    Oct 2019 - Oct 2020

  • Application Support Engineer

    Feb 2019 - Oct 2019