Chantell Ebanks, CEMBA (Hons)

Experience

• 

  Cayman Islands Department of Tourism

  Jun 2005 - Sept 2005

  Intern

  Filing important documentations• Learning the various aspects of each section. e.g.: Accounts, Marketing, Human Resources• Being an assistant in the ‘Sea School’ program.

• 

  Cayman Airways Limited

  Aug 2006 - Aug 2011

  Cargo Agent- Imports

  • Customer Service oriented• Handling monetary transactions, taking account of revenue and conducting financial reports daily• Documenting and processing important documentations• Answering and making important phone calls, locally and overseas• Handing customer issues in a timely and professional manner

• 

  Appleby

  Aug 2011 - Sept 2012

  Administrative Assistant

  • To carry out all of the filing that is required by the Corporate Services Department of Appleby Trust (Cayman) Ltd. (“Corporate Services Dept”) in relation to the companies (“ATCL Companies”) for which either ATCL or the Corporate Services Dept provides registered office services. • To deliver minute books, correspondence files and other company documents in relation to the ATCL Companies to the Corporate and Commercial Practice Group and the Corporate Services Dept as required from time to time and when time permits. • To promote an atmosphere of cooperation and support • To assist with other general office duties, including photocopying and scanning when required. • To assist the corporate administrators with their workload when permitted.• Cover reception when needed• Assisting with on the job training of summer interns in my department• To perform other related duties as required. Show less

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  Sagicor Life of the Cayman Islands

  Sept 2012 - Apr 2018

  New Business Assistant

  • Screening and processing new applications and settling ones that are approved by underwriters• Screening & creating new coupons and settling them once funds has been paid• Liaise with internal and external customers• Provide general assistance to Financial Advisors and clients regarding client’s portfolios• Creating new profiles and updating existing ones on Capsil• Scanning and logging all applications and correspondences on to Global 360 and PCDocs software• Logging all new business on a spreadsheet via Excel and emailing them to Head Office• FedEx all created applications to Head Office• Write letters to customers regarding any authorized amendments to their policies• Collate policy contracts and dispatch to financial advisors for delivery• Administrating authorized Reinstatements without forms (RWOFs), decreases and mode of payment changes to policies • Prepare monthly reports for the Branch Administrator• And other administrative functions when needed Show less

• 

  Sagicor Life of the Cayman Islands Ltd.

  Apr 2018 - Apr 2024

  • Supervisor- Policy Administrations

    Oct 2019 - Apr 2024

  • Policy Administration Officer

    Apr 2018 - Oct 2019
• 

  Cayman Islands Government

  Apr 2024 - now

  Human Resources Officer