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Tracy Wilson, M.Ed., BI, CSPO, FCX-II

Tracy Wilson, M.Ed., BI, CSPO, FCX-II

Mathematics Teacher

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location of Tracy Wilson, M.Ed., BI, CSPO, FCX-IIAtlanta Metropolitan Area

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  • Timeline

  • About me

    Business Product & Customer Experience Owner

  • Education

    • Howard University

      -
      COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES

    • Georgia Southern University

      -
      M.Ed., Assessments and Curriculum Education

      Activities and Societies: Golden Key

    • Kennesaw State University

      -
      B.S., Middle Grades Education Mathematics and Science

      Activities and Societies: Order of Omega

  • Experience

    • Atlanta Public Schools

      Aug 2006 - Jul 2011
      Mathematics Teacher

    • Charles R Drew Charter School

      Aug 2011 - Jul 2016
      Program Coordinator & Project-Based Learning Facilitator

    • EdQwest

      May 2016 - Jan 2017
      Coach

      Parent Advocate

    • Marietta City Schools

      Jul 2016 - Jun 2017
      STEM Magnet IB Gifted Mathematics Facilitator

    • Assurant

      Nov 2017 - now

      • Business Product & Customer Experience Owner

        Jul 2024 - now

      • Customer Experience Owner

        Apr 2022 - Jul 2024

      • Customer Experience Analyst

        Dec 2021 - Apr 2022

      • Global Analytical Learning & Performance Facilitator

        Nov 2017 - Dec 2021

    • Cobb County Government

      Mar 2018 - Nov 2018
      Cobb101 Inaugural Class Alumni

  • Licenses & Certifications

    • State of Maryland Teacher Certification

      Maryland State Department of Education
      Aug 2019

    • Business Intelligence

      Emory University
      Dec 2017

    • Master Customer Experience Certification I

      Forrester
      Apr 2022

    • Mapping Customer Journeys

      Forrester
      Oct 2022

    • Scrum Product Owner Certified (SPOC)

      Scrum Alliance
      Feb 2025

  • Honors & Awards

    • Awarded to Tracy Wilson, M.Ed., BI, CSPO, FCX-II
      Atlanta Public Schools CokeEd Ron Clark Education Fellow Atlanta Public Schools Jan 2015
    • Awarded to Tracy Wilson, M.Ed., BI, CSPO, FCX-II
      Teach on Project (formerly Atlanta Families' Awards for Excellence in Education) Atlanta Families' Award for Excellence in Education Feb 2009

  • Volunteer Experience

    • Member

      Issued by Alpha Kappa Alpha Sorority, Incorporated on Jan 2003
      Alpha Kappa Alpha Sorority, IncorporatedAssociated with Tracy Wilson, M.Ed., BI, CSPO, FCX-II

    • Community Advisor

      Issued by Piedmont Healthcare on May 2015
      Piedmont HealthcareAssociated with Tracy Wilson, M.Ed., BI, CSPO, FCX-II

    • Career Mentor

      Issued by The Posse Foundation on Jul 2015
      The Posse FoundationAssociated with Tracy Wilson, M.Ed., BI, CSPO, FCX-II

    • Education Policy Volunteer

      Issued by GeorgiaCan (formerly StudentsFirst) on Jun 2015
      GeorgiaCan (formerly StudentsFirst)Associated with Tracy Wilson, M.Ed., BI, CSPO, FCX-II

    • 2009 Cohort Winner/Active Winner's Circle Member

      Issued by Teach On Project on Feb 2009
      Teach On ProjectAssociated with Tracy Wilson, M.Ed., BI, CSPO, FCX-II

    • Interviewer/Scorer, Science and Mathematics

      Issued by Georgia Governor's Office Honors Program on Feb 2015
      Georgia Governor's Office Honors ProgramAssociated with Tracy Wilson, M.Ed., BI, CSPO, FCX-II

    • Scorer

      Issued by Jeannette Rankin Women's Scholarship Fund on Mar 2018
      Jeannette Rankin Women's Scholarship FundAssociated with Tracy Wilson, M.Ed., BI, CSPO, FCX-II

    • Volunteer

      Issued by Junior Achievement USA on Dec 2011
      Junior Achievement USAAssociated with Tracy Wilson, M.Ed., BI, CSPO, FCX-II