Tracey Murphy Bellchambers

Experience

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  Connaught Security Group Ltd

  May 1996 - Mar 1997

  Accounts Assistant / Security Receptionist
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  Ireland Assist Ltd

  Apr 1997 - Oct 1997

  Motor Breakdown Assistance Operator

  National and international motor breakdown assistance, dealing with customers in a crisis, organising breakdown recovery in a safe and efficient manner while easing the customers stress. Organising following on travel arrangements.

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  Mace

  Oct 1997 - Aug 1998

  Retail / Deli Assistant
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  YAC Ltd

  Jun 2000 - Jan 2002

  Technical Customer Service Representative

  Provided technical support to customers on utilising YAC telecommunication solutions via email and telephone. Help diagnose connection problems by running live tests and liaising with the IT and software development department.

• 

  Action Blinds

  Feb 2002 - May 2004

  Sales / Manufacturing

  Interacting with customers, suggesting colour schemes and fabrics to suit their requirements and to meet their specifications. Manufacturing of roller, vertical and pleated window blinds. Handled all window blind repairs and customers queries. Provided quotations via phone and face to face. Scheduled onsite fittings and measurements.

• 

  Diesel Card Ireland

  Jun 2004 - Jan 2006

  Telesales / Customer Service

  Responsible for generating new leads and increasing customer numbers. Dealing with my customers queries and handling any complaints in a timely manner. Reviewing my customers usage and notifying them where saving could be made.

• 

  Galway Independent

  Feb 2006 - Nov 2006

  Circulation Executive / Receptionist

  Dealt with front office administration, customer service. Redirecting queries to the correct contact within the organisation. Responsible for the classified sections within the paper. Updated sales orders to company customised software, liased with sales manager, sales staff and production team. Organising of paper distribution for paper delivery personnel, prepared weekly wage pack, dealt with customers queries and complaints. Hire and firing of paper delivery personnel. Managed the distribution of the groups papers to corproate clients and media houses. Show less

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  Hosemasters

  Dec 2006 - Nov 2013

  Office Manager / Accounts

  Company Director of Belmur Hydraulics Ltd T/A Hosemasters. Small family owned business. Responsible for the daily running of the office, from invoicing to debt collecting, purchases, bill pay, payroll, revenue returns, bank reconciliation, health and safety procedures and safety statement. Providing customers service, liasing with suppliers, bank managers, business contacts and accountants. Involved in the negoiation of credit terms and price rates.

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  North Tipperary County Council

  Dec 2011 - Jun 2012

  Health & Safety Intern
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  Ainsworth Civils and Engineering Limited

  Aug 2019 - now

  Finance Manager