Carl Oberg

Experience

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  Jacksonville Area Regional Broadcasters

  Apr 2008 - Dec 2014

  On-Air Announcer, News Anchor, Web Administrator, Board Operator

  • Responsible for on-air duties as a news announcer, DJ, board operator for live sports, weather and interacting with the audience. • Produced two shows: Vintage Airwaves, Saturday Night 80’s• Designed a new website for the radio group, providing the staff and audience an improved online experience.

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  Horace Mann

  Nov 2010 - Nov 2017

  Senior QA Analyst

  • Designed, reviewed and documented test plans, defining test procedures and created test cases based on acceptance criteria.• Executed test cases, functional, system, integration, end-to-end testing and managed UAT testing efforts and reporting. Log defects and sign-off on test results.• Developed, implemented and maintained automated test suites for smoke testing, regression testing, DevOps CI/CD validation and monthly patch testing to reduce the overall time to release.• Awarded employee of the month for efforts in Call Center Transformation project. Show less

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  MacMurray College

  Apr 2013 - Dec 2018

  Online Adjunct Instructor

  • Collaborated and consulted with college leadership, faculty and staff on the effective use of instructional design strategies, web-based resources, and online delivery while developing 12+ courses in business and technology.• Taught 2+ courses per term, facilitating learning for online classes ranging from 7 to 20 students.• Developed a training course and taught faculty and staff on the effect use of web-based resources and tools and methodologies for effective online instruction.• Served as guest lecturer for business courses and faculty seminars. Topics include business communications, business ethics, teaching strategies for Gen Z students. Show less

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  Illinois Department of Transportation

  Dec 2017 - Dec 2018

  Business Analyst Quality Assurance

  • Designed, reviewed and documented test plans, defining test procedures and created test cases based on acceptance criteria.• Executed test cases, functional, system, integration, end-to-end testing and managed UAT testing efforts and reporting. Log defects and sign-off on test results.

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  Illinois State Board of Education

  Dec 2018 - Aug 2021

  Business Analyst

  • Coached product and development team through agile transition, implementing the tools, artifacts and ceremonies, promoting a better investment of team productivity, communication and autonomy. • Designed UI Prototypes based on requirements elicitation that were adopted and implemented in the product release. • Created user stories, UI mockups, artifacts and use cases for feature requirements. Projects: Fresh Fruits and Vegetable Program (FFVP), Child and Adult Care Homes Program, Verification Summary Report, Letters and Notifications Dashboard Show less

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  Wells Fargo Advisors

  Mar 2021 - Aug 2021

  Business Analyst

  • Designed a user story format providing a standard for all ACH project teams to use and present stories in a common fashion. • Maintained product roadmap based on business initiatives to determine the priority of the backlog items for development.• Initiated sessions with stakeholders and users to elicit requirements to create user stories, process flows other pertinent artifacts. Projects: ACH One Time, ACH On-Demand• Analyzed the regression process for the ACH program to determine the effectiveness of manual and automated QA efforts and recommend solutions to improve test coverage. Show less

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  Charter Communications

  Aug 2021 - Apr 2022

  Business Systems Analyst

  • Build Epics and Backlogs, ensuring that engineers have a concise roadmap of work to be developed. several sprints in advance. Maintain the refined backlog so additional stories can be brought in as needed. • Elicit various projects goals to capture and articulate the vision to design the full scope of the work, create milestones and ensure maximum business value. Projects: Serviceability Survey, Bucket Assist, Winter Bury, Proactive Maintenance.• Maintain communication with upper management and stakeholders to manage stakeholder expectations and evaluate and modify the backlog as needed to bring maximum value. • Conducted a Deep Dive into the End-to-End testing process for the TechMobile Android application to find gaps in the process, and implemented changes to improve product releases. Show less

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  Wells Fargo Advisors

  Apr 2022 - now

  Senior Product Manager

  • Design and build dynamic dashboards and applications across the CRG product area to provide visibility into releases, application onboarding and scrum team performance to better gauge deliverables tracking. • Lead in Design & Planning sessions to set direction for various product areas/features in Advisor Gateway.• Develop reports, presentations, documentation and process flows to support CRG development needs.• Participate in product management initiatives and deliverables for product lines or services.• Collaborate and consult with managers, analysts, project teams and support partners.• Provide coaching and training to product areas in Jira, Confluence, Power Apps…• Build Features and Backlogs, ensuring that engineers have a concise roadmap of work to be developed Show less