Shayan Gholami

Experience

• 

  Sales publication

  Jan 2013 - Jun 2013

  Manager of the music
• 

  Achil

  Jun 2013 - May 2014

  Engineer
• 

  Sahand Parsian Group

  May 2014 - Jan 2015

  Helpdesk
• 

  ZTE Corporation

  Jan 2015 - Oct 2016

  I joined the Level 3 support team at ZTE's Software Support Center as part of my promotion to the application team. My primary focus has been providing robust support for the "my.rightel.ir" portal application. In this role, I've been dedicated to ensuring the application's seamless operation and enhancing the user experience. In my inaugural role in the telecom industry at ZTE Company, I served as a Front Office Network Monitor. My primary responsibilities included vigilant monitoring of network devices and promptly reporting any Incidents (INCs) to the high-level technical team. This foundational experience honed my skills in network surveillance and the importance of timely incident management in telecommunications.

  • Software Support Specialist at ZTE

    Sept 2015 - Oct 2016

  • Front Office

    Jan 2015 - Sept 2015
• 

  Telc

  Oct 2016 - Feb 2018

  MCI-IPCC

  As a VOIP Support Specialist at MCI, I specialize in troubleshooting and enhancing PBX applications. MCI, a pioneering telecommunications company with over 70 million subscribers, entrusted me with optimizing their VOIP systems. My role focuses on streamlining operations and ensuring top-notch service for millions of users.

• 

  SAEI Group

  Mar 2018 - Mar 2019

  E-Charge Support Engineer

  As an E-Charge Support Engineer, I served as a Level 3 Application Support specialist, contributing to the success of our mission-critical systems. Key responsibilities included: 1. Technical Troubleshooting: Leveraged J2EE and Java expertise to resolve technical issues, ensuring system reliability. 2. Application Management: Configured and maintained the MTNI Payment Gateway Application, supporting seamless transactions. 3. Infrastructure Expertise: Managed servers and processes across multiple environments, focusing on system health, automation, upgrades, and issue resolution. 4. Automation Champion: Developed UNIX shell scripts for automating tasks like backups, refreshes, and fail-overs, improving operational efficiency.My role ensured the smooth operation of E-Charge, enhancing user experiences and optimizing system performance. Show less

• 

  6d Technologies

  Jul 2019 - Aug 2022

  Site Reliability Engineer (SRE) / Application Support Specialist / DevOps Engineer

  I handled a diverse range of responsibilities within the dynamic fields of Site Reliability Engineering (SRE), DevOps, and Application Support at 6D, contributing to the smooth operation of critical systems and project success. Key areas of expertise included:1. Meticulously ensured the quality and readiness of new features by conducting comprehensive testing, identifying and resolving potential bugs in User Acceptance Testing (UAT), and facilitating a smooth transition to Production. Provided all necessary information to the development team for efficient deployment.2. Log4J Vulnerability Mitigation: Took charge of upgrading all Java stacks to JDK8 and ensuring that all platforms were running on the latest versions to address the critical Log4J vulnerability, safeguarding the organization's assets.3. Configuration Management: Streamlined operations by centralizing variable configurations, effectively migrating them into a centralized database table. This initiative improved accessibility and operational efficiency, ensuring faster and easier access to vital data.4. Enhanced Security: Elevated the security posture of Tomcat 7 & 8 through the implementation of the CIS v1 standards, fortifying the organization's infrastructure against potential threats.5. Server Administration Expertise: Demonstrated proficiency in managing a variety of server instances, including WildFly, Apache Tomcat, and JBoss Java web application servers. Accomplished tasks such as server installation, configuration, and administration, cluster management, connection pool optimization, plugin integration, and JDBC driver configuration.My multifaceted role at 6D empowered me with a unique skill set, encompassing SRE, DevOps, and Application Support, enabling me to excel in a dynamic and demanding environment. Show less

• 

  Freelance

  Apr 2021 - Jul 2021

  System Administrator

  Distributing electronic vouchers to subscribers was the company’s main job. In order to fulfill my responsibility, it was important for me toprovide a platform that facilitates the deployment of new features to the server, and I have to achieve the following:•I have achieved more than a 50\% reduction in manual work on the platform since the entire platform was built with Jenkins, Ansible playbooks, containers, configuration management tools, and orchestration tools.•contributed to the Cloud Platform team that implemented financial services for small telecom merchants. My responsibilities included:1. automated deployment of cloud solutions to the infrastructure to make it easier for developers to update and push code to the server.2. automated deployment of code based on the pushed branch (UAT or PRD) environment. Show less

• 

  MTN Irancell

  Aug 2022 - Jan 2024

  DevOps Engineer

  Leading Telecom Operator in Iran | Dates of EmploymentAs a DevOps Engineer at MTN Irancell, I played a pivotal role in optimizing and enhancing the deployment infrastructure and pipeline management. Here are the key highlights of my contributions:- Deployment Infrastructure Transformation: Spearheaded the implementation of a cutting-edge deployment infrastructure using Kubernetes (K8s). This transformation streamlined our development processes and increased operational efficiency significantly.- Efficient Pipeline Development: Developed and managed robust pipelines using GitLab, automating the entire software development lifecycle. This resulted in quicker, more reliable software releases.- Kubernetes Infrastructure Management: Took charge of the Kubernetes infrastructure, ensuring its stability and scalability. Successfully modified the pipelines to accommodate the MyIrancell app, which caters to over 30 million users, without compromising on performance or reliability.By leveraging state-of-the-art DevOps practices and technologies, I contributed to the success of MTN Irancell in delivering high-quality services to millions of users. Show less

• 

  Asre Danesh Afzar

  Feb 2024 - now

  DevOps Engineer