Om Tikekar

Experience

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  Lakeland Chemicals (India) Ltd.

  Apr 2009 - Aug 2015

  Identified the opportunity and developed a go-to-market strategy for the personal care industry, which contributed to more than 5% of total turnover.Negotiated and won business from multinational clients such as Unilever, ITC, Sealed Air, Bunge and Ranbaxy at improved payment terms which resulted in 3% reduction in debtor days and improved cash flows.Streamlined inventory carrying cost by monitoring sales projections from all units in India against production lead time for all high volume products which reduced the inventory turnover by 3 days/month.Identified and closed geographical gaps in distribution networks in Chile, Argentina, Colombia and Peru through the world's largest mining explosive company, while providing technical and sales support.Consulted the R&D department to understand possibilities of new product developments, keeping in mind the competitor offerings and environmental regulations.Trained personnel for the new ERP system and established effective connections between various departments within the organisation. Show less Analysed new markets within India and developed a network of agents to cater to the various industries. Devised attractive sales incentive plans which increased revenue by 14%.Expanded the export business to Europe and Asia by appointing new agents which generated an additional revenue of £1.2m in a period of 3 years.Managed a six member sales team in India, set sales targets for various regions and reviewed monthly team projected versus actual performances.Handled customer complaints and monitored relations with crucial clients in order to retain business and maintain relationships.Led quarterly training workshops on marketing and sales across regional offices at four locations in India. Executed discussions on competitor offerings and pricing with short term strategies.Improved vendor selection process which streamlined procurement systems and reduced the dependence on some important suppliers. Negotiated with suppliers to increase credit periods by 10% to 15%.Implemented the ISO 9001 certification and represented the Management and Sales Department. Collaborated with various departments at the factory and exercised half yearly internal ISO audits.Rebranded the company brochures and website, keeping in mind the multinationals as a benchmark. Show less

  • Senior Business Development Manager

    Nov 2012 - Aug 2015

  • Sales and Marketing Manager

    Apr 2009 - Nov 2012
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  Blue Stripes Entertainment

  Feb 2013 - Jul 2015

  Partner

  Conceptualized and led the first ever beer gaming festival in Mumbai, India that generated £23,000 in revenue.It was a one-of-a-kind gaming concept and conceptualised the event flow which focused on competitive team based games.I searched venues and conducted successful public events which achieved a footfall of 400 at one of South Mumbai's famous mall.Used various marketing tools and digital media platforms which created a buzz about the event.Attracted sponsorship of £10500 and dealt with Government authorities to procure the necessary licenses. Show less

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  Capgemini

  Jun 2016 - Sept 2016

  Strategy Consultant

  Part of a strategic initiative group, within the Global Competitiveness department, working with the CEO to drive cost improvement initiatives.Developed systematic global resource management strategies to improve cost efficiencies, leading to projected savings of up to £55m.Formulated a job rotation model; Step-Up and landed resource fulfillment, where deserving candidates could be stepped up to higher positions and/or can be sent to client sites for a better career development opportunities. This could lead to lower attrition rates.Recommended a talent retention program, reducing the loss of productivity and the higher cost of hiring.Advised on an increase in graduate intake instead of lateral hires, improving the organisation employee pyramid structure and improving the profit margins. Show less

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  Hilti Great Britain

  Apr 2017 - Mar 2024

  Leading key strategic initiatives in problem areas of the businessLed a strategic team in collaboration with Sales, Finance and Legal to migrate the largest customer in the UK from a revenue shared partnership to a low-risk profitable solutionDeveloped the business strategy for Key Accounts to strengthen partnerships, leading to new business from the top 4 customers in the UKDeveloped marketing plans and created engagement playbooks to enhance customer value propositions, leading to increased customer engagement Show less As part of the subscription/leasing marketing team, I was responsible for the end-to-end marketing for the premium service subscription. responsible for marketing activities in the UK, Denmark, Norway, Finland and SwedenDeveloping and implementing business enhancement projects to increase sales of the existing products and servicesFacilitating growth opportunities via customer engagement strategies in the different market organisationsLeading multi-channel campaigns to increase customer interaction and build enthusiasmCoordinating with the digital and brand teams to develop the content for the websiteAdministering pricing triggers and verifying the prices for the different market organisationsSetting SMART sales targets for the different territory sales teamsDevising Unique Selling Propositions and Customer Value Propositions which are aligned to the organisation, products and services Show less

  • Marketing Manager, Strategic Projects (Northern Europe)

    May 2020 - Mar 2024

  • Product Marketing Manager, Leasing Business (Northern Europe)

    Apr 2017 - May 2020
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  SILA

  May 2024 - now

  Vice President Operations

  - Spearheading facilities management operations for residential and commercial properties across Western and Northern India, ensuring seamless delivery of fully integrated facilities management like housekeeping, mechanical, electrical, plumbing, security services etc.- Effectively managing a team of 8 professionals reporting directly to me, fostering a culture of collaboration, innovation, and customer satisfaction.- Developing and implementing process improvements, resulting in enhanced operational efficiency, reduced costs, and elevated customer experience.- Building and maintaining strong relationships with clients, ensuring high levels of satisfaction and retention.- Ensuring compliances with regulatory requirements, industry standards, and company policies, maintaining a safe and secure environment for occupants and employees. Show less