Bobby Ali , CPP, CPO

Experience

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  Best Western Parkway Inn Toronto North, Richmond Hill, Ontario

  Mar 1997 - Feb 1999

  Operations Manager

  ● Ensure all billing and invoicing is handled correctly and given to Accounting.● Work with the building Security and Engineering.● Enhance and implement fire safety, emergency preparedness and life safety planning and procedures● Examine food preparations and beverage presentation.● Monitor food & liquor requisitions, check bar controls, shot glass use and that bottles are totally emptied daily.● Stay on the floor and conduct spot checks on liquor pars● Scheduling and payroll● Conduct pre-shift briefings and train staff● Other duties and responsibilities as assigned by General Manager. Show less

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  Sheraton Parkway Toronto North Hotel, Richmond Hill, Ontario

  Mar 1997 - Jan 2006

  Headed weekly security meetings. Assisted in the preparation and management of the department’s operating budget. Represented the company during litigations.• In charge of managing all aspects of hotel security• Implemented Morse Guard security office tour system• Supervise a team of 15 officers and Manager• In charge of monitoring fire safety and relations with local fire Department• Review all hotel incidents• Represent the hotel during litigations • Assist during insurance investigations• Addressing and handling client issues related to security• Co-chair in the Joint Health and Safety Committee• In charge of Health and Safety as well as Fire Safety training• Perform Manager on Duty tasks in supervising hotel operations• Researched and implemented Bosch surveillance system• Implemented Release and Waiver Show less • Supervised complete hotel operations• Performed Manager on Duty tasks • Customer relations problem solving work with the building Security and Engineering.● Enhance and implement fire safety, emergency preparedness and life safety planning and procedures● Examine food preparations and beverage presentation.● Monitor food & liquor requisitions, check bar controls, shot glass use and that bottles are totally emptied daily.● Stay on the floor and conduct spot checks on liquor pars● Scheduling and payroll● Conduct pre-shift briefings and train staff● Other duties and responsibilities as assigned by General Manager. Show less

  • Director of Security

    Jan 1999 - Jan 2006

  • Operations Manager

    Mar 1997 - Feb 1999
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  Delta Meadowvale

  May 1997 - Jan 1998

  Manager on Duty

  • Patrols and surveillance • Performed Manager on Duty tasks Accident and incident investigations In charge of Front Desk at night Supervised all security officers activities Supervised all security officers activities Responsible for report generation on a per need, monthly and fiscal basis.● Ensure security compliance with municipal, provincial, and federal legislation.● Reviewed all hotel incidents and assisted during insurance investigations. Show less

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  Hilton Toronto/Markham Suites Conference Centre & Spa

  Jan 2006 - Jun 2014

  Director of Security / Manager on Duty

  Ensured that business was operating at its highest standards in line with the mission statement and values.● Responsible for the day to day operations of the hotel.● Ensured customer issues were handled appropriately by maintaining proper customer satisfaction protocol.● Co-chaired the Joint Health and Safety Committee and oversaw health and safety issues and concerns.● Enchanced and implemented fire safety, emergency preparedness and life safety planning and procedures.● Adhere to collective bargaining agreements, and address issues quickly and effectively.● Developed and maintained effective working relationships with local agencies including Police, Fire Departments and EMS. Show less

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  Eagle Services

  Sept 2014 - now

  Founder & CEO

  Director of OperationFocus on providing clients with employees for temporary, part time and full time assignments.• Execute full-time and part-time Security Officers for special events and hospitality need• Efficiently work with companies to help them save time and money by recruiting and paying the teams on their behalf. Help build a flexible, finely-tuned workforce for the lowest cost.• Credible source of Event staffing professionals that cover the entire spectrum of retail, trade show and a variety of hospitality events – from a single showroom or large conference setting to product sampling events or street teams.• Execute full-time and part-time Security Officers for special events and hospitality needs. Show less