Gaurav Mehrotra

Experience

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  Infosys Technologies

  Oct 2004 - Oct 2008

  Responsibilities/Achievements: Leading the Level 3 Application Support Team from Offshore for COTS product (NetCracker) used extensively for Telstra in fulfillment domain Responsibilities/Achievements: Worked as developer as a Level 4 Support Application Contact for Telstra Application OSCAWas involved in developing code for Apollo Project which was module developed for FOH staff of Telstra for Prepaid ServicesUsed J2ee architecture to code in the Project Responsibilities/Achievements: Worked as a developer in a Re-Engineering Project called ExADT used by Telstra Field staff for jobs like scheduling Exchange jobsGot exposure to j2ee architecture and EJBs through this project

  • Module Lead

    Jul 2006 - Oct 2008

  • Developer

    Mar 2005 - Jun 2006

  • Developer

    Oct 2004 - Jun 2006
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  Infosys

  Jul 2006 - Oct 2007

  Level 3 Application Support

  Responsibilities/Achievements: Was the single point of contact for all Level 3 queries related to NetCracker.Responsibilities included liasion with Level 4,Sys DBAs and SysAdmins to keep the application up and running.Was involved in reporting activities as part of Level 3 Support which were beneficial for Operations in Telstra

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  Infosys

  Jul 2008 - Jun 2010

  Responsibilities/Achievements: Currently leading a team of 12 people which is a mix of Onshore and Offshore for Level 3 Support to a COTS Product (NetCracker)used extensively in TelstraWorking as a Business Analyst for Build Initiatives as part of Change RequestPart of Data Migration Team for major work in Telstra as part of their journey towards Transformation * Currently Support lead for a big Project for Telstra.The team strength is 10.* Member of Data Migration Team for critical application for Telstra* Role of Business Analyst in Fulfillment space for Telstra* Role of Deployment Prime for Application interfacing with some 10 other interfaces

  • Technology Lead

    Oct 2008 - Jun 2010

  • Programmer Analyst

    Jul 2008 - Jun 2010
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  IBM

  Jul 2010 - Jun 2011

  Business Analyst

  I m working for IBM India for their esteemed client AT&T as a Business Analyst.The major responsibilities that i handle are as below:-Understanding and interpreting the business requirements of the clients/ stakeholders to technical requirements-Design models in IBM WebSphere and Rational Software Architect Tool-Giving presentations about the requirements to a wide audience including AT&T representatives and stakeholders-Ensure functional Change Requests are reduced at least by 3% to 7% year on year by tracing them in Change Control Board and closely tracing them to closure-Ensure reduction of requirement and design defect density in IST/UAT by 5% to 10%-Support End to End testing teams in preparing test cases by presenting models and resolving their issues-Educate System Engineering teams on modeling assets-Log all phase defects/issues in Defect tracking tool (ClearQuest) and track them till closure-Perform RCA (Root Cause Analysis) for IST/UAT requirement, design issues-Plan and organize ‘Build and Demo’ and ‘Show and Tell’ activitiesResolving any queries of the project ( development and test) team members about requirements and change requests Show less

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  Tech Mahindra

  Jun 2011 - Feb 2014

  End to End Solution Designer/ Business Analyst

  Working for BT the role is that of an E2E OSS Designer.The responsibilities include:1) Co-ordinating and Designing Solutions for each Component in the OSS Stack2) Provide guidance to the Test Teams and sign-off their Test Cases3) Provide Design Support during Testing Phase4) Assist the Delivery Managers during the RPM Calls and resolve issues if any arise during delivery commitments5) Liaison with the BT Platform Architects to prepare solutions that align to the BT Architecture Show less

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  Orange

  Feb 2014 - Jul 2020

  IT Project Manager

  Orange is rolling out cloud based services in the International and French Markets.Some Cloud Services include that of messaging,voip,presence etc.Job Responsibilities include:1) PM for the IT part of the Product roll-out program for Orange2) Take care of schedule, Costing and solution's to provide quick and optimal results3) Currently involved roll-out of products/solutions related to Cloud that Orange is offering in International Markets

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  Orange Business

  Jul 2020 - Sept 2022

  Sr. IT Project Manager
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  BT Group

  Sept 2022 - now

  Technical Delivery Manager