Talk to sales Try for Free
Ram Bajaj

Ram Bajaj

Customer Service Officer

Followers of Ram Bajaj849 followers
location of Ram BajajUnited Arab Emirates

Connect with Ram Bajaj to Send Message

Connect

Connect with Ram Bajaj to Send Message

Connect

  • Timeline

  • About me

    Relationship officer at Abu Dhabi Commercial Bank

  • Education

    • Educational Institution

      2008 - 2012
      Bachelor's degree Marketing and fianance

      Activities and Societies: -Launched a new Product “COOLENT”(ENERGY DRINK) in Principles of Marketing -Prepared a complete Feasibility Report on product “Zinger Burger” -Prepared a complete feasibility and Business Plan for resort (PALM TREE RESORT). -Prepared a report on KESC in HRM.( This report will help the people to understand the efforts of HR department being carried out to solve the problems KESC is facing) -Organized “IU IDOL” as a project of Oral Communication

  • Experience

    • Sky high company

      Sept 2011 - Mar 2012
      Customer Service Officer

      -Identifying customer needs and selling of products and referring leads to the appropriate channels for follow-up.-Responsible to finalize the bookings with the Customers.-Managing customer arrivals to maximize relationship building opportunities.

    • Rb Events Management

      Apr 2012 - Aug 2013
      Relationship Officer

      -Communicating, maintaining and developing client relationships-Publicising an event-Booking locations, halls and equipment-Working with artists and other entertainers-Managing event budgets

    • Summit Bank Limited

      Jan 2014 - Dec 2015

      -Managing customer arrivals to maximize relationship building opportunities.-Identifying customer needs and selling of banking products and referring leads to the appropriate channels for follow-up.-Resolving customers' problems and providing complete customer satisfaction.-Record keeping for minimizing operational risk management.-Dealing with account opening process, transfers, inward and outward clearing and taking callback confirmations. -achieved my targets (Deposit and accounts both)-Credit Cards, Loan(personal, auto and house)-Setting up meetings with new clients-Researching the latest products and regulations-Promoted as RM(Relationship Manager after Achieving my targets in PBO team-Generating Sales -learning the bank rules and regulations-Working as a Team leader after achieving my targets.

      • Relationship Manager

        Jun 2015 - Dec 2015

      • Personal Banking Officer(PBO)

        Jan 2014 - May 2015

    • Dunia Finance

      Oct 2016 - Dec 2017
      Relationship Officer

      -Sell multiple products like Personal Loan, Auto Loan, Fixed Deposit, WPS and Labor Guarantees.-Providing financial services to the customers according to their needs/requirements and offering relevant financial solutions.-Training and Development Program on Product Knowledge and Policy.-Contribute to team effort by accomplishing results based on the direction from management.-Listening to customer requirements and providing optimum solution to fulfil their needed.-Follow the company rules and policies and to ensure that audit requirements are met as per policy and procedures. Show less

    • Union National Bank

      Mar 2018 - Apr 2019
      Sr. Relationship officer

    • Abu Dhabi Commercial Bank

      Apr 2019 - now
      Sr. Sales officer

  • Licenses & Certifications

    • Best performance of the year 2014 in PBO sales Team

    • Best Team leader of the year

  • Volunteer Experience

    • Head of sales

      Issued by Iqra University
      Iqra UniversityAssociated with Ram Bajaj