Esther Boateng

Experience

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  Michael Wisher and Associates

  Jun 2014 - Jan 2017

  Hospitality Personnel

  Waitress: As waiting staff, I am required to work in a team to provide a great dining experience at prestigious events (Royal Ascot, Redbull air race, King George VI weekend).Bar staff/ cashier: As bar staff, I receive a first hand experience interacting with customers. Through this, I am able to build a solid rapport with customers and easily identify each individual's requirements to ensure that they have the best experience.

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  Sainsbury's

  Aug 2014 - Oct 2014

  Customer Service Assistant

  As customer service assistant, my role was to be the ‘face’ of Sainsbury’s. I was expected to deliver excellent customer service whether at the tills or on the shop floor during replenishment, leaving a positive impression on each customer.

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  University of Bedfordshire

  Jan 2017 - Feb 2017

  Graduate Communications Assistant

  Writing, designing and creating eye-catching and engaging communications, which will raise awareness of events, initiatives and communication with the university’s various external and internal stakeholders. Student Communication Survey 2017 (project)- Compiling and conducting survey with the aim of understanding the types of things students are interested in finding out about and HOW they would like this information to be given to them with the aim of improving the rapport between the university and students then compiling a mini report and presenting findings to the Director of Marketing, Admissions, Recruitment and Communications, Director of Policy and Internal Communications Manager.Assisting with the writing of press releases and writing internal stories of staff newsletter. Additionally, editing press office news pages and staff intranet, uploading press releases to university website and social media (using Matrix– CMS)- assisting with providing content for social media channels including Twitter takeover for events including: Melivin O'Doom Masterclass, Lord David Willetts and Andrew Pierce public policy lectures.Some administrative support including scanning newspapers for relevant stories and press coverage. Also, liaising with other university departments to ascertain requirements for communication support. Show less

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  Quantarc Ltd

  Feb 2017 - Feb 2017

  Premise Surveyor

  Assisting with the collection of data for the Higher Education Statistics Agency (HESA) Space Utilisation survey through hourly assessment of university premises (route covers 30-40 teaching rooms/ lecture halls), carefully counting the number of occupants in each room. This data will go on to be used to identify any issues surrounding space usage.

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  The Pilgrims group

  Nov 2017 - Apr 2018

  Social Media and Communications Assistant

  • Managing social media channels (Twitter and Instagram).• Assisting with the planning of various upcoming projects and events (conferences).• Working as part of a team to develop campaigns to also enhance community awareness.

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  Kantar

  Apr 2018 - Dec 2020

  • Supporting global Internal Communications team by providing updates within the Finance function.• Managing Kantar wide fortnightly newsletter: Sourcing content, writing short articles and building newsletter template.• Updating Kantar wide intranet with webinars relating to the global pandemic (COVID-19)• Updating global Finance (staff) distribution lists using Excel• Conducting short interviews with senior Finance staff• Editing short videos (for intranet and short campaigns via Workplace)• Consulting with Finance teams to update content on intranet on monthly basis Show less - Liaising with global Finance teams and maintaining a good rapport to stay updated with changes within the organisation and communicating this across the Finance community.- Writing press releases using SharePoint (before transitioning to global intranet)- Conducting interviews and writing articles for monthly Finance newsletter (internal).- Building monthly newsletter template using Bananatag.- Updating and managing confidential material: Organisation charts using PowerPoint.- Managing projects such as:a) The audit and review of all regional and global Finance policies and creating globally accessible inventory using Excelb) Global transition from SharePoint to The Source (global intranet)- Content management: Creating Finance site on global intranet:a) Building Finance pages in the intranet CMSb) Handling sensitive and important Finance information, content, data and ensuring that Finance resources in this area are up-to-date.- Appointing content managers after transition to intranet and providing CMS training (face-to-face and creating video content; uploaded via Microsoft Stream) to different Finance functions and teams.- Providing admin and project support to the Finance for the Future Project Team (i.e. arranging meetings via Outlook) Show less

  • Content and Communications Executive (Finance)

    Dec 2019 - Dec 2020

  • Communications Assistant, Finance (Finance Project Co-ordinator)

    Apr 2018 - Dec 2019
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  The Prince's Countryside Fund

  Nov 2021 - Nov 2022

  Communications Officer

  • Managing social media channels: Creation of content calendar and posting schedule, resulting in a total of 76,400 impressions, 67,591 profile visits and 228 new followers on Twitter.• Producing and collating content for monthly e-newsletter using Campaign Monitor• Website administration: Uploading news stories, updating page content, SEO and metadata management using WordPress• Gathering case studies and organising photography and videography of PCF partners and grant programme beneficiaries• Writing press releases and news articles for publication on the PCF website and to be distributed to media contacts• Work with the Grants and Farming teams to support press activity as needed• Manage the tagging and downloading of media coverage using Cision• Working with Corporate Partnerships Team to create content calendar for initiatives• Create mailing lists for events using Salesforce Show less