Zack Njenga

Experience

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  Tesla service limited

  Jan 2012 - Apr 2012

  (January-April 2010), (January-April 2011), (January-April 2012)microwave link design,installation,configuration and commissioning.power installation and termination in telecommunication sitesBTS, RBS installation,powering,configuration and commissioning.GSM, RFand IF cable installation.telecommunication survey in most parts of the country.E1s termination and testing, LAN setup, cabling, networking and trouble shooting the network.Installation of generators in telecommunication sites.Training on micro wave design and transmission,training on falls arrest and safety. Show less

  • intern

    Jan 2012 - Apr 2012

  • intern

    Jan 2012 - Apr 2012
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  Tesla Service ltd kenya

  Jan 2013 - Apr 2017

  Field service Engineer

  Planning, designing, and deploying transmission networks (Microwave (SDH/PDH),Technical site surveys and site design.Microwave radio link installation, configuration and commissioning (AVIAT equipment).ERICSSON RBS (6101, 6102) Installation configuration and commissioning.Installation of microwave link (1+0, 1+1, 2+2 and 4+0),XPIC routing and commissioning for Orange and Safaricom (Ericsson - Minilink TN ) with sizes from 0.3 to 1.2Install 2G and 3G, routing and commissioning.Patching of E1 Cables, A.C, D.C & Alarm Cables. Show less

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  Safaricom Limited

  Jul 2017 - now

  NOC Engineer

  · Developing and analyzing relevant daily/weekly/monthly reports on various key aspects of the NOC section;· Experience in Nokia and Huawei 2G and 3G equipment · Issuing regular updates on service/network outages to the Technology, Enterprise Business Unit, Consumer Business Unit and Customer Operations divisions;· Actively following up on Major/Critical Incidents in collaboration with the Regional Networks Team, Incident Management team and other stakeholders;· Perform alarms monitoring and first line fault resolution across the RAN.· Network Trouble Ticket (NTT) Management including creation of Trouble Tickets for network faults detected; tracking and update of TT status during its lifecycle (e.g. opened, assigned, dispatched, resolved, closed, etc.); tracking of all key information on TT (e.g. date/time of TT creation, organizational group that created TT, description of first diagnosis, etc.);· Working closely with the Change and Logical Access team to ensure logical access for all key RAN, CORE, VAS, TRANSPORT and DATA tools is done efficiently and effectively; Show less