Alice Maddox

Experience

• 

  Jewson

  Jan 2005 - Sept 2008

  Stock Controller

  • Design and implementation of administrative procedures• Responsible for managing all branch administration operations• Responsible for H & S Compliance• Internal auditing to improve efficiency• Analysis of branch reports• Manage branch in absence of Branch Manager

• 

  Bupa

  Oct 2008 - Dec 2009

  Purchasing Systems Specialist

  • Compilation of reports, statistics and management information • Spend and compliance analysis• Monitoring supplier performance, raising identified issues at quarterly reviews• Writing process and procedure documents including BRS• Provision of training to head office staff

• 

  The Old Coastguard Hotel Limited

  Mar 2010 - now

  • Management of FoH Reception & Housekeeping teams • Management of the accommodation side of the business & administrative functions• Responsible for guest experience from initial enquiry to check out and beyond• Recruitment, training & development of employees• Drafting & refining of annual budget• Analysis of qtly P&Ls against budget• Compilation of MI for directors• Joint responsibility with GM for room improvements & maintenance• Social media & copy writing• Business development• Design & implementation of procedures • Troubleshooting Show less

  • Assistant General Manager

    Oct 2016 - now

  • FoH Manager

    Mar 2010 - Sept 2016