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Ganesh Karthik

Ganesh Karthik

Software Faculty and Business Developer

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  • Timeline

  • About me

    Senior Manager, IT Infrastructure at Micron Technology

  • Education

    • Pondicherry Engineering College

      2005 - 2009
      Bachelor of Technology Computer Science 8.32

      Activities and Societies: Part of organizing committee of Pecofes (National level cultural event) for three consecutive years, Organized and managed consecutive educational tours successfully • Research project was on "Analysis of maintainability metrics in OO environment"• Partcipated in technical symposiums across the country

    • Petit Seminaire Higher Secondary School

      2003 - 2005
      Higher Secondary and Matriculation Maths, Physics

      • School First Rank in Matriculation• Topper in Maths, English and French both in Matriculation and Higher Secondary• Higher Secondary - 96.42%• Matriculation - 93.91%

    • Nanyang Technological University

      2011 - 2012
      Master of Science Information Systems 4.15

      Activities and Societies: Chair of Organizing Committee of WKWSCI International Night & Alumni Reunion 2012, Part of Organizing Committee of Melange 2012 (Graduate cultural event) Key Learning:Information Systems design and development, Software Project Management, Human-Computer Interaction, Usability engineering, Interactive Media Development, Social and Utility gamingResearch Project: A game-based approach to a spam-free web environmentThe objective of this research is to achieve a spam-free web environment by coming gaming with fighting-spam thus combining the concepts of utility and social gamingAcademic Researches:• Strategic Assessment… Show more Key Learning:Information Systems design and development, Software Project Management, Human-Computer Interaction, Usability engineering, Interactive Media Development, Social and Utility gamingResearch Project: A game-based approach to a spam-free web environmentThe objective of this research is to achieve a spam-free web environment by coming gaming with fighting-spam thus combining the concepts of utility and social gamingAcademic Researches:• Strategic Assessment Model for successful IT Outsourcing• Role of Affective computing on Human Emotions• Analysis of Web 2.0 Strategies in Banking sectors Show less

  • Experience

    • Telecommunications Consultants India Limited

      Jul 2009 - Oct 2009
      Software Faculty and Business Developer

      • Played a significant role as a business developer and recruitment consultant to establish the start up• Conducting lectures on software languages and multimedia tools• Designing advertisements and carrying out market analysis to evaluate the competitive advantage

    • Tata Consultancy Services (Client: British Telecommunication Plc.)

      Nov 2009 - Jul 2011
      Assistant Systems Engineer

      SaaS - MCW (Manage Credit Worthiness):• Proactive monitoring of the system and providing technical solution to high priority issues• Generating critical business reports to retrieve operational server data and streamlining deployment plans for patches• Received constant client appreciations for being highly proactive.• Solution Environment: Visual Studio 2008, SQL Server 2008, ClarifySaaS - UKB and Salesforce:• Involving in critical deployments and identifying and solving priority post deployment issues• Monitoring the performance of the database and the application on the production instance• Solution Environment: Visual Studio 2008, ClarifyEasiserve platform:• Part of the design and development team of Call Pricer Application.• Solution Environment: Visual Studio 2008, SQL Server 2005 Show less

    • Micron Technology

      Jun 2012 - now

      Managing Engineering team for Windows Server Administration and Data Centre Operations team (DCOPS) to oversee all day-to-day Level 2 IS Infrastructure operations.To enable and ensure smooth data center functions and maximize system reliability in support of business-critical manufacturing systems. Direct, train, develop, and evaluate team of Engineers in architecting enterprise infrastructure and delivering world class support.Providing IT Infrastructure support for Micron’s front-end and back-end manufacturing sites across APAC and US regions with affinity towards tackling the most complicated problems with technical solutions.Providing thought leadership in IT strategy, capacity planning, operations, cost optimizations, innovation and process improvement initiatives.Cultivate productive client relations; collaborate across multiple internal and external resources to ensure fulfillment of service level agreements (SLAs), timely project implementations, and swift problem resolution. Show less Team Lead for Data Centre Operations (DCOPS) to oversee all day-to-day Level 2 IT Infrastructure operations of Windows, Unix and Database to enable smooth data center functions and maximize system reliability in support of business-critical manufacturing systems. CITRIX XenApp 6.5/4.5 Build, Support and Administration. Responsible for 100+ Citrix XenApp servers in Micron’s APAC environment ensuring a stable Citrix environment hosting both internal manufacturing and remote applications.Disaster Recovery Coordinator planning and managing Infrastructure DR plans with involvement in BCP from IS perspective. Responsible for Auxiliary Security Support for Singapore Sites.Proactive involvement in performance reviews/feedback sessions, assignment of responsibilities including projects and tasks, strengthening team engagement, implementation of lean/continuous improvement practices and review of process compliance. Show less - Managing Micron Infrastructure across geography ensuring that any interruptions are rectified with a sense of urgency to minimise any downtime - Extending On call assistance to maintain constant system stability and complete user satisfaction- Making educated decisions during critical incidents to ensure business continuity- Working alongside with Agile automation teams to ensure they have all the required infrastructure to get the system built- Expertise in integrating systems with Micron infrastructure and ensuring positive customer experience with Micron applications Show less

      • Senior Manager, IT Infrastructure

        Nov 2024 - now

      • Manager, IT Infrastructure, Server Administration

        Feb 2019 - Dec 2024

      • Senior System Engineer (Team Lead for Infrastructure Operations Team - L2 Administration)

        Jan 2015 - Jan 2019

      • System Engineer

        Jun 2012 - Dec 2014

  • Licenses & Certifications

    • Developing Enterprise Applications using .NET Framework

      NIIT

    • Foundation Certificate in Telecom

      Tata Consultancy Services Ltd.

    • MCTS - Microsoft .NET Framework (Application Development Foundation)

      Microsoft
      Dec 2009