Wayne Brown

Experience

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  HBOS Bank

  Jan 1996 - Jan 2003

  Highlights• Managed strategic initiatives and operational projects and led development of group-wide innovation.• Led operational change including branch design, sales incentives, and customer journey transformation.• Drove development of product and services across service lines from concept development and business case though to pilots and scaled implementation.• Supported annual and long-term strategy planning with strategic insight and analysis.• Identified opportunities for value creation through ideation workshops and group-wide platforms. Show less

  • Head of New Product and Service Development

    Jan 2000 - Jan 2003

  • Head of Sales & Marketing - Halifax General Insurance

    Jan 1999 - Jan 2000

  • Marketing Manager - Halifax Card Services

    Jan 1997 - Jan 1999

  • Operations Team Manager - Halifax Direct

    Jan 1996 - Jan 1997
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  Kearney

  Jan 2004 - Jan 2016

  • Drove strategy and transformation programmes for major global clients.• Projects included corporate and business strategy, transformation, and target operating model. • Worked with global team of ~150 service strategy & transformation subject matter experts, requiring deep relationships in cross-functional teams and domestic markets.• Created extensive thought leadership and a trusted advisor to many executives Part of the UK Financial Services practice leadership. Co-developed and delivered the practice strategy, oversaw proposition development, and led client engagement & strategic programmes. • Led programme workstreams and projects in strategy and transformation for major global clients.• Utilized consulting skills such as analytics, strategic insight development, and problem solving.

  • Leader - Global Service Strategy & Transformation Centre of Excellence, Principal

    Jan 2012 - Jan 2016

  • Co-Lead UK Financial Services Practice, Principal

    Jan 2012 - Jan 2016

  • Associate and Manager

    Jan 2004 - Jan 2012
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  EY

  Jan 2016 - Jan 2020

  Partner, UK Financial Services Digital Transformation Practice

  Highlights• Led strategy development, transformation and implementation for leading UK FS clients.• Projects included operational strategy, digital, transformation, and service improvement. • Directly led a team of ~35 strategy & transformation consultants whilst collaborating with other teams including Technology and People Advisory.• Responsible for team financial and operational performance and driving quarterly and annual planning• Identified M&A opportunities with technology, consulting, and design organizations Show less

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  Stray & Co

  Jan 2020 - Jan 2021

  Managing Director

  Operated as an independent digital, strategy, and transformation advisor. Built and ran a profitable consulting business, securing clients, delivering high impact advisory services, and managing all aspects of operations.Highlights:- Designed and created a commercial strategy for a digital start-up seeking to scale. - Led a complex business services transformation project at a major international organisation.

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  Alvarez & Marsal

  Jan 2021 - now

  Senior Director - Financial Services

  Leading digital and transformation advisory for EMEA financial services clients.