Syed Ali Raza Shirazi

Experience

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  GBM

  Jul 2016 - Oct 2016

  Network Engineer

  Successfully deployed server overhaul of both wired and wireless networks for the ministry of education.Maintained production network according to company SLAs to fulfill agreed-upon client specifications.Performed and documented runbook network operations using step-by-step procedures.Achieved Project completion before deadline.

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  Silicon Office - Telecomm Divisions

  Nov 2016 - Oct 2017

  Network Engineer

  Support and network design on projects for Cisco, Aruba wireless, and supervising sub-contractors for multiple projects.Successfully developed server overhaul of both wired and wireless network for Northern Emirates locations, completing projects ahead of the anticipated deadline.Maintained production network according to company SLAs to fulfill agreed-upon client specifications.Configured network equipment for installations, performed lifecycles refreshes and performed post-installation testing for turnkey services Show less

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  Network International

  Nov 2017 - Jan 2021

  Service Engineer

  Installation and servicing of payment terminals such as Verifone, N Genius, and Ingenico helped customers with their payment needs.Performed routine checks on terminals and identified any possible problems.Frequently trained large groups of clients about payment terminal usage and specific queries related to payments.Provided customers with regular feedbacks on service requests and performed off-site corrective and preventative maintenance.Handled POS Inventory Management System that streamlined internal assets and provided real-time closures of service tickets. Show less

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  SE Health

  May 2021 - Sept 2022

  Lead root cause analysis on operational issues and provide continuous improvement solutions using Agile Methodologies.Requirement Gathering, Current and Future State Analysis, and work collaboratively with internal teams to implement evidence-based processes/practices, including re-engineering and standardization.Consult with field staff, coordinators, and supervisors/directors regarding projected business needs and program navigation.Utilize Business Intelligence Tools such as MicroStrategy, along with EHR tools like Alayacare & Procura to gather trending data and report on Key Performance Indicators Show less

  • Business Analyst

    Apr 2022 - Sept 2022

  • Service Coordinator

    May 2021 - Apr 2022
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  RNS Health Care Services Inc.

  Oct 2022 - now

  Business Analyst

  * Supporting clinical and non-clinical areas in the development of KPIs, dashboards, data visualizations, and reports (routine and ad hoc) for the purposes of monitoring and optimizing organization performance on quality, safety, operations, and planning.* Providing analytical support and expertise to facilitate effective and efficient benchmarking and prediction analysis at corporate and clinical program levels.* Performing business architecture and modeling by working directly with executive leadership teams and facilitating stakeholder workshops to develop future state models, performance gap analyses, and develop transition plans to move to the future state.* Leading project teams of senior leadership members within the organization and utilized Business Intelligence Tools such as Looker and Power BI, along with EHR software AlayaCare. Show less