
Marilyn Fleming
Production Manager

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About me
Managing Director
Education

Central Michigan University
1980 - 1984Bachelor of Arts Broadcast & Cinematic Arts, SpanishActivities and Societies: Producer for Weekly TV program Cable-This-Week, Radio Presenter

University of California, Berkeley
1998 - 1998Professional Course Project Management
Experience

Film and Commercial Advertising Production
Jan 1984 - Jun 1995Production ManagerHire and coordinate teams and activities necessary to complete print, television and radio materials. Included budgeting and actualization activities.Client List: J.Walter Thompson/Los Angeles, Charles Schwab Financial Services, Rubin Postaer & Assoc., Della Femina Travisano, Saatchi & Saatchi/Los Angeles, Asher Gould/Los Angeles, Luna Pier Films, McCann Erickson/San Francisco.

AirTouch Communications (now Vodafone)
Jul 1995 - Mar 2000• Devised and executed internal communications programs for Executive team• Managed 5 person unit including development and performance activities • Directly responsible for processes and projects with budgets valued to $350,000• Held personal signing authority for up to $25,000 • Led cross-functional teams, processes and projects with budgets valued to $350,000• Negotiated domestic and international resource contracts• Held personal signing authority for up to $25,000
Internal Communications Manager, US Division
Mar 1999 - Mar 2000Resource and Localization Manager, International Division
Jul 1995 - Feb 1999

Contract
Mar 2000 - Sept 2007Professional ServicesSectorsAdvertising • Construction • Financial Services • Heating & Air Conditioning • Marketing • Publishing • Software Development • TelecommunicationsClients• Ireland: Ericsson LMI; Athlone Institute of Technology; Ordnance Survey Ireland; Connemara Marble• US: DiversiTech Corp; CJ Financial Services; Talegate Media & Publishing

Ericsson
Oct 2007 - Jan 2013• Directed Project, Technical and third party quality and process activities within both Waterfall and Agile Software Development Processes• Introduced automated Quality and Process analysis and reporting• Increased the number of on-demand reports from 0 to 5• Reduced basic report production from 10+ hours to >5 minutes• Recognised by external ISO auditor as having the best Ericsson LMI reports for comparative analysis of 5 key Quality and Efficiency measures• Partnered with Ericsson, China, Manager of Operational Efficiency in 9-month knowledge & skills transfer• Introduced Cause-and-Effect RCA method which was then incorporated into standard process Show less • Represented work unit at Project level for scheduled and emergency software releases in 6-9 month release cycles• Interacted with Management, Project & Technical Leads, Stakeholder representatives, Product Owners and third party contributors • Planned and prioritised the tasks of a 5-member team including training and performance review activities• Automated Product Release Auditing task thus reducing labour from 35 hours to >1 hour while simultaneously producing both Excel and PowerPoint outputs• Managed the technical analysis and requirement change approvals throughout the development, feature test and system verification processes• Won Ericsson Company Innovation Award for development of comprehensive, automated project status reporting tool Show less
Quality Analyst & Process Engineer
Apr 2010 - Jan 2013Project Lead — Software Configuration Management Engineer
Sept 2009 - Apr 2010Software Configuration Management Engineer
Oct 2007 - Sept 2009

Zurich Insurance plc
Apr 2013 - Aug 2016PROGRAM MANAGER. • Piloted introduction of Agile practices and ceremonies within GIS• Directed 12-month program to define and introduce global Data Loss Protection services• Led the design and delivery of business, operations and technical processes & KPIs• Introduced ITIL-supported concepts & artefacts including Service Design Package, Target Operating Model and Service Ownership• Managed global project team of 12 SME’s responding to multiple stakeholders• Presented newly established project management principles and processes at Zurich GIS EMEA conferencesWORK UNIT MANAGER.Established new work unit leading resources located Dublin & UK • Supervised employee performance including development, promotion and disciplinary activities• Managed contract resources including negotiation and performance management• Supervised team work and project assignments Show less • Delivered IT security services through the Data Protection Portfolio• Collaborated with colleagues to produce service measurements for Data, Border and End Point Protection portfolios• Built cross-functional team to create the GIS Security Operations Bridge• Synergized interdepartmental practices relating to major incident handling, problem management, project management, IT service measurement & reporting• Presented project and business communications to team members, stakeholders and leadership audiences Show less
Head of Global IT Security Program Management-Europe at Zurich Insurance plc
Jan 2014 - Aug 2016Senior Program Manager IT Security
Apr 2013 - Dec 2013

Irish Stock Exchange
Aug 2016 - Dec 2018Senior Technical Project Manager2 year IT & Data project to update back office systems including trading platform upgrade. Significant regulatory requirements including MIFIDII.

Kerry
Jan 2019 - Oct 2019Program ManagerGlobal business change & data migration project implementing new EHSQ management software at 150+ locations in 12 languages,

ICON plc
Jan 2020 - Mar 2023Senior Project Manager-Jan 2022 - March 2023. Platform integration projects; 2 or more systems, including business change workstreams. -July 2020 - July 2021 CRIO Clinical Trial Management system with data migrations from 2 source systems, to US and EMEA locations.-February 2020 - June 2020 Workday Time Tracking rollout into selected APAC, EMEA & US locations.

Talegate Media & Publishing CLG
Mar 2023 - nowManaging DirectorAs Managing Director I collaborate with people representing various cultures, world views, social experiences. I lead teams of professionals & creatives to define and deliver story-telling products and services. My CV is a timeline of international capability executed in differing sectors: Entertainment, Communications and IT. My experience demonstrates a readiness to broaden and deepen my perspectives, relationships and skills.
Licenses & Certifications

IEXCEL Master
IACT
Internal QMS Auditor
IRCA
Scrum Master
ScrumAlliance- View certificate

Leading Remote Teams
Grow RemoteJan 2024 
Common Purpose, Senior Leaders Program
Common Purpose IrelandSept 2023
Honors & Awards
- Awarded to Marilyn FlemingGroup Operations Recognition Program for "People Development, Leadership and Transformation". Zurich Insurance Mar 2014
Volunteer Experience
Volunteer, Project Management
Issued by Mountbellew Smart Villages on Nov 2021
Associated with Marilyn FlemingVolunteer, North East Galway Group
Issued by Grow Remote on Aug 2022
Associated with Marilyn FlemingChair
Issued by Coláiste an Chreagáin Parents Association on Sept 2011
Associated with Marilyn FlemingSecretary Board of Directors
Issued by Mountbellew Smart Villages CLG on Nov 2022
Associated with Marilyn Fleming
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