Emily Wood

Experience

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  Creede Repertory Theatre

  Jan 2001 - Jan 2002

  Stage Manager
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  Tricklock Company

  Apr 2004 - Mar 2006

  Resident Stage Manager
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  Planned Parenthood of New Mexico

  May 2004 - May 2008

  Training Coordinator

  Creation, development and implementation of employee training program including: customer service, communication skills, patient education, laboratory management, hiring and dismissal, medical care quality assurance, pharmacy, laboratory, and security protocols, and HIPPA, OSHA and CLIA compliance for entry level positions through health center management • Coordination and management of ongoing annual and semi-annual clinical staff training for five medical offices • Supervision and management of a medical facility with a staff of 10 to 15 • Creation of the Planned Parenthood of NM, Incorporated training program and manual • Provide support to clinical management, staff and nurse practitioners • Work experience from entry level position to administrator Show less

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  Planned Parenthood Arizona

  May 2008 - May 2010

  Center Manager

  Leadership and management of the Glendale Teen Title X Health Center • Provide training and supervision for the implementation of clinical projects and financial goals • Offer comprehensive sexual health education for young teens through adulthood • Work with at risk youth in participation with CPS and Glendale, Phoenix and Peoria Police Departments • Planning and administration of health center annual budget • Medical and pharmaceutical supply inventory reconciliation and management • Security Team Member • Participation in leadership and constructive dialogue workshops • NextGen patient management systems super-user and trainer • New hire Jump Start training program facilitator • Provide support to Senior Management Team, doctors, nurse practitioners and healthcare assistants Show less

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  Daughters of the American Revolution

  Jan 2010 - now

  Member
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  American Red Cross Arizona Region Blood Services

  May 2010 - Aug 2013

  Leadership and management of state wide mobile Phlebotomy teams. Use of excellent oral and written communications skills, including training and presentation skills• Identify, develop, and implement creative strategies to attract, manage and retain potential blood drive sponsors and feeder groups for blood drives through community involvement and professional networking.• Schedule and implement education programs for Sponsor contact, recruitment committees, volunteers and volunteer telerecruiters within assigned groups to assist in meeting collection objectives • Provide sufficient organizational and operational support to sponsor contact to ensure achievement of blood collection operation and annual goals.• Identify and apply appropriate methods to ensure efficient scheduling of blood drive by assigned Sponsors Show less AMERICAN RED CROSS – Phoenix, AZ Team Supervisor (May 2010 – Jan 2011)Leadership and management of state wide mobile Phlebotomy teams.• Contribute to the development and implementation of annual operating plans to ensure achievement of area blood collection goals, quality and organizational objectives in an efficient and cost effective manner• Supervision of multiple field teams and support staff in accordance with personnel policies, including evaluating performance, recommending disciplinary actions and providing appropriate input in hiring/firing decisions, to enhance the success of operations and minimize turnover.• Ensure staffing deployment for efficient and effective use of resources and in accordance with daily, monthly and annual donor recruitment goals. • Assure effective internal and external communication between all department levels and functions to foster teamwork and enhance operational success. • Actively participate on cross-functional teams to support communications, problem management and process improvement.• American Red Cross Phlebotomy and CPR Certified• Participation in ongoing company conducted leadership and team supervision trainings• Ensuring compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA), Clinical Laboratory Information Act (CLIA), and other applicable Federal, state and local regulations Show less

  • Donor Recruitment Representative

    Jan 2012 - Aug 2013

  • Team Supervisor

    May 2010 - Dec 2011
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  Desert Star Family Planning

  Aug 2013 - Jul 2015

  Medical Office Manager
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  National Association of Professional Women (NAPW)

  Jul 2015 - Jul 2016

  Member
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  ResCare

  Aug 2015 - Nov 2015

  Client Service Supervisor
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  Family Planning Associates Medical Group

  Nov 2015 - Nov 2019

  Medical Office Manager
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  Planned Parenthood of the Rocky Mountains

  Mar 2020 - Dec 2020

  Health Center Manager

  The Health Center Manager will establish and maintain a professional, supportive, and caring environment for their health center staff and patients which includes a focus on patient care, efficient operations, and customer service. They will create and achieve clinical, operational, and financial goals for the health center and support the mission of PPRM.

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  Safeway

  Feb 2021 - now

  Head Clerk Assistant Bookkeeper