Russ Norris

Russ Norris

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location of Russ NorrisLawrenceville, Georgia, United States

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  • Timeline

  • About me

    Technology Support Tech at Gwinnett County Public Schools

  • Education

    • Pittsburgh Technical College

      1981 - 1983
      AS Electronics
  • Experience

    • NCS

      Mar 1983 - Sept 2000

      Responsibilities included first level technical support / assistance / training and parts inventory control for the southeastern US. Provided hardware and software support (field service) for customers throughout the state of Kentucky.

      • Lead Field Engineer

        Sept 1989 - Sept 2000
      • Field Engineer

        Mar 1983 - Sept 1989
    • NCS Pearson

      Sept 2000 - Apr 2008

      Provided day to day managerial direction / duties for field service employees in the south east region of Pearson's Data Management division (eight states). Participated in, managed or oversaw many installation projects at various educational facilities throughout the southeastern US.

      • Southeastern Field Coordinator

        Apr 2007 - Apr 2008
      • Network Specialist

        Sept 2000 - Apr 2007
    • Scantron

      Apr 2008 - May 2010
      Implementation Technology Specialist

      Provided network consulting, hardware and application installation, maintenance and support. Primary application functions were student information systems and learning programs in the K-16 education market.

    • Horizon Software International, LLC.

      Jun 2010 - Oct 2010
      Summer Support Analyst
    • TEKsystems

      Nov 2010 - Mar 2011
      IT Contractor
    • Quality Technology Services

      Nov 2010 - Jul 2011
      Operations Service Center Shift Lead
    • Pearson North America - School Services

      Jul 2011 - Mar 2015
      Systems Engineer II
    • Gwinnett County Public Schools

      Jul 2015 - now
      Technology Support Technician
  • Licenses & Certifications

    • Certified Wireless Technology Specialist

      CWNP
      Jan 2015
  • Volunteer Experience

    • IT Consultant

      Issued by McKendree United Methodist Church on Mar 2015
      McKendree United Methodist ChurchAssociated with Russ Norris