Richard Fry

Experience

• 

  Matalan

  Dec 2000 - Mar 2011

  During my 3 years as Deputy manager for Matalan i worked in 3 different branches including Bristol Filton, Weston-Super-Mare store and Bristol Brislington. I held many different sales manager roles within this time, working in Taunton, Weston-Super-Mare and Bristol stores. during this time i managed the Kidswear, Menswear and Ladieswear departments at different periods.

  • Deputy Manager

    Jun 2008 - Mar 2011

  • Sales Manager

    Jan 2005 - Jun 2008

  • Sales Assistant

    Dec 2000 - Jan 2005
• 

  Kathmandu

  Mar 2011 - Apr 2016

  Kathmandu is a leading international retailer of clothing and equipment for travel and adventure.-Managed the customer service team in the UK, this included dealing with all customer inquires via two marketplaces, our own website, emails and calls.-responsible for managing UK Accounts, invoicing, utility’s and consumables ordering In 2015 i was involved to setting up Kathmandu's first wholesale partnership with Wiggle who are a online outdoor retailer. I was also involved in tasks for the wider business including setting up a new faulty product process for UK stores to help minimise shrinkage. I was asked to train and induct new store and assistant managers into the business. I also spent time supporting under-performing stores to help review and set new targets for the management team.

  • Store and UK Support Office Manager

    Aug 2012 - Apr 2016

  • Store Manager

    Mar 2011 - Jul 2012
• 

  B&Q

  May 2016 - now

  Started as a trading manager for The building department in the Weston Super Mare branch which I lead for 2 years. I have completed 3 years as a showrooms manager, 18 months as a Decor and Surfaces manager and 4 months in my most recent role as the Digital Hub Manager in Hartcliffe, Bristol. My latest role sees me lead a team of 45 colleagues which fulfil customers store to home orders. This is via a fleet of 9 deliver vehicles, dpd delivery service and click and collect.

  • Deputy Store Manager

    Jan 2024 - now

  • Deputy Store Manager

    May 2023 - Jan 2024

  • Trading Manager

    May 2016 - May 2023