
Lee Baker

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About me
User
Education

Heart of England 6th Form
1993 - 1995
Experience

Millward Brown UK Limited
Oct 1995 - Jul 2005Responsible for Business Objects infrastructure including software upgrades, universe creation & maintenance and working with end users to deliver suites of reports. Assisting client service department in creating end client presentations using Microsoft PowerPoint.
Business Objects Developer
Apr 2002 - Jul 2005IT Support Specialist
Oct 1997 - Apr 2002Client Services
Oct 1995 - Oct 1997

Kantar Operations
Jul 2005 - Nov 2014Business Objects Developer and DBAContinued Business Objects development and expanded into Database Analyst areas to utilise and support data marts used for reporting purposes.

Kantar
Jan 2015 - Dec 2018Senior Implementation Analyst• Change enablement via mandatory process.• Release management using automated tooling.• Monitoring and alert management using various toolsets.• Senior escalation point for communicating interruptions in service to C-level executives and wider business.

Insights by Kantar
Jan 2019 - nowSenior Manager – Systems AnalysisManaged global Windows 2008 Remediation Programme• 1200 application, database and web servers, both physical and virtual, remediated in 2 years.Global IT Service Management rollout• Configuration Manager for CMDB assets, tracking compliance.• Onboarding applications into ServiceNow, utilising Incident, Problem and Change Management best practise.• ITIL v4 Foundation qualified.Data Centre Strategy Programme.• Discovery effort to understand and document legacy server estate.• Work with teams to understand future disposition. Show less
Licenses & Certifications

ITIL Foundation Level
AXELOS Global Best PracticeMar 2021- View certificate

Project Management Simplified
LinkedInJan 2019 - View certificate

Leading Yourself
LinkedInSept 2018 - View certificate

Design a Cloud Migration Strategy
LinkedInSept 2021
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