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Thomas Cahoon-Karsten

Supervisor and Trainer

1000 followers

Grand Rapids Metropolitan Area

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Timeline
About me
Learning and Development | Facilitation | Training | Collaboration | Agile | Leadership | Market Development | Sales Effectiveness | Strategy | Relationship Management | Staff Management | SAFe | Change Management
Education
- Grand Rapids Community College
  2005 - 2009
  Associate's degree Early Childhood Education and Teaching
- Ferris State University
  2009 - 2010
  Bachelor's degree Elementary Education and Teaching
Experience
- UPS
  Oct 2005 - Jan 2012
  Supervisor and Trainer
- Farmers Insurance
  Jan 2012 - now
  - Field Agency Relationship Manager
    Nov 2019 - now
  - New Agent Sales Trainer
    Nov 2017 - Nov 2019
  - Product Analyst
    Apr 2016 - Nov 2017
  - Foremost ACM Support Analyst Quality Assurance
    Mar 2014 - Apr 2016
  - Customer Service Advocate
    Jan 2012 - Mar 2014
- Frankenmuth Insurance
  Dec 2023 - now
  Agency Academy Learning and Development Consultant
Licenses & Certifications
- Certified SAFe® 5 Agilist
  Scaled Agile, Inc.
  Aug 2020
  View certificate
- Member of the Association for Talent Development (ATD)
  Association for Talent Development (ATD)
  Jan 2024
  View certificate
- Prosci® Certified Change Practitioner
  Prosci
  Dec 2019
  View certificate

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