Deep Enrich
James Stewart
210 followers
City Of Peterborough, England, United Kingdom
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About me
Availability Manager @ Staysure | Incident Management, Change Management, ITIL
Education
De Montfort University
2001 - 2005Business Information Systems Information Technology
Experience
BGL Insurance
Dec 2010 - Jan 2020IT Control Centre Manager
Jun 2019 - Jan 2020IT Service Management Analyst
Jan 2017 - Jul 2019Senior IT Control Centre Analyst
Dec 2010 - Jan 2017
Compare the Market
Jan 2020 - Dec 2021Senior Service Delivery Analyst
Form3
Jan 2022 - Apr 2022Senior Incident Manager
Dojo
Apr 2022 - Apr 2023Incident Manager.webp)
Clearpay (Afterpay)
May 2023 - Mar 2024Global Incident Manager
Staysure Group
Mar 2024 - nowAvailability Manager
Licenses & Certifications
- View certificate
PagerDuty Foundational Practitioner Certification
PagerDutyMay 2025
- View certificate
PagerDuty API Certification
PagerDutyJun 2025 - View certificate
Automation Pro I
WorkatoJan 2024 - View certificate
PagerDuty Customer Service Operations Certification
PagerDutyJun 2025 - View certificate
ITIL® V3 Foundation Certificate in IT Service Management
AXELOS Global Best PracticeDec 2017 - View certificate
ITIL® V4 Foundation Certificate in IT Service Management
AXELOS Global Best PracticeMar 2020 - View certificate
PagerDuty AIOps Certification
PagerDutyJun 2025 - View certificate
Incident Management Certification
PagerDutyMay 2025 - View certificate
PagerDuty Administrator Certification
PagerDutyJun 2025 - View certificate
LaunchDarkly Bronze Developer Certification
LaunchDarklyJul 2023
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