Simon Nichol

Experience

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  Vicomte Benard De Romanet

  Jan 2000 - Aug 2001

  National Sales Executive

  Responsible for key accounts within the region providing excellent quality Wine and Liquer to private and business customers. Accounts retained through consistently high standards in sales delivery and customer service.Also responsible for the generation of new accounts through self management, drive, motivation, ambition and working to targets in growth.Area covered North and West Yorkshire.

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  CPP Group plc

  Aug 2001 - Jul 2012

  Customer Service & Sales Manager

  Leadership and Management of a large team with extensive knowledge and experience to deliver excellence in quality service and sales. Working in a customer centric role with great emphasis placed on 'Treating Customer Fairly' therefore an expert with training/development, motivating, inspiring and implementing change. Nature of role requires and creates resilience, ability to challenge positively and handle the fast paced, high pressure expectations.Working at CPP for 10 years has been achieved through ability to deliver against objectives with success and strategically planning in line with company 'Business Ambitions' to generate growth and maximise profit.As a 'Out-of-Hours' Manager, responsible for executive decision making and overall site performance with key objectives being customer satisfaction, service level delivery in line with deviation/forecasting and sales growth with compliance against regulatory requirements. Show less

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  Age Partnership

  Jul 2012 - Feb 2016

  Pension Income Manager

  Proud to say I worked at Age Partnership.Joined the management team in July 2012 and immediately began helping the department grow in size playing an integral role in the development and coaching. Within 3 months, led a newly created team to break new records for sales volumes and revenue generation.Helped reshape the future of the department following pension freedom changes.Post Pension Freedom reforms - jointly led the change management process including the monitoring/embedding/reviewing and refinements.Took responsibility for data analysis to maximise efficiencies.Recognition as High Achiever for 2 consecutive years (2014 & 2015).Delivered operational sales, efficiency and customer service KPIs. Held full accountability for the day to day performance of the department and managed the on-going development of sales and service standards. Responsible for ensuring departmental T& C requirements were achieved. Supported the implementation of best practice and maintaining a productive and harmonious environment. Show less

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  Sequence UK Ltd incorporating Barnard Marcus - Brown & Merry - Fox & Sons - William H Brown

  Mar 2016 - now

  Leading, managing and developing a team of high performing Mortgage Consultants to achieve revenue and product sales.Working closely alongside the Estate Agency colleagues to ensure group success.Implement, drive and monitor business plans to generate growth. Honed skills as a Mortgage & Protection Advisor to then work closely with others to assist their journey to become confident and competent practitioners.Worked across 11 branches promoting 'What Good Looks Like', developing others to provide skilful protection solutions to shortfalls and building lasting relationships between financial services and estate agency.

  • Mortgage Services Sales Manager

    Nov 2018 - now

  • Mortgage Services Development Manager

    Mar 2016 - Oct 2018