Tania Eprem

Experience

• 

  Monster Music

  Dec 2014 - Jun 2016

  General Manager

  - Managed retail store operations and staff of 30 sales associates and instructors. - Secured partnership with Metropolitan Music and launched new rental fleet of orchestral instruments, subsequently increasing profitability by 5% from 2014-2016. - Supervised in-store display team and remerchandised store every quarter. - Increased music lesson program attendance from 350 to 400 students weekly.

• 

  D'Addario & Company, Inc.

  Jun 2016 - Sept 2019

  - Sold music accessories to retail chain clients with annual revenue of $26.5 million.- Analyzed real time sell through data from over 300 client locations and created concisebi-weekly sales report on Excel for executive management.- Created Microsoft Power BI map visualizations by integrating client sell through data.- Led meetings at D’Addario HQ with client C-level executives.- Worked closely with product management team on strategic planning for productlaunches, including development, logistics, marketing, and pricing.- Delivered product demonstrations in 50 Guitar Center store locations across the country. Show less - Reached annual sales target of $8 million for the East Coast retailer territory.- Re-launched Playback Recycling Program campaign and doubled client store enrollment.- Executed new client prospecting effort and secured $100 thousand of revenue.- Increased client engagement through targeted email campaigns that included media kits, press releases, and price updates.- Handled client meeting set up, conference call arrangements, and special event planning.- Represented D’Addario at the 2018 American String Teachers Association Conference. Show less

  • National Accounts Specialist

    Mar 2018 - Sept 2019

  • Inside Sales Representative

    Jun 2016 - Mar 2018
• 

  Nor Luyce Mentoring Center for Youth

  Nov 2019 - May 2021

  Operations Assistant

  - Developed, reviewed, and analyzed all financial statements from 2017-2020 to establish proper financial protocol and forecast 2021 budget on Microsoft Excel. - Increased donation revenue from $15,000 in 2019 to $75,000 in 2020 for a mentoring center for adolescent girls from orphanages and low-income families in Armenia.- Launched first-ever Summer English Language Program in 2020 with City College of San Francisco. - Created 10 key performance indicators and metrics to assess the organization’s fundraising, programming, and marketing performance. Show less

• 

  Children of Armenia Fund (COAF)

  Aug 2021 - Jul 2022

  Operations and Development Manager

  -Manage the core development and financial operations including gift processing, donation collections, donor receipts/acknowledgments, monthly revenue metrics, projections and budget, donor analysis, and reconciliations. -Build bi-weekly development dashboard on Google Data Studio to visualize organizational data, including donor retention rates, year-to-date comparisons, and donor giving. -Conduct bi-weekly data audits in order to review data entry, inventory, and user errors.-Manage financial transactions, cash flow, Accounts Payable, and Accounts Receivable within $6 million operating budget using Quickbooks Online.-Create quarterly financial reports including budget to actual spending report, statement of financial activity, and balance sheet.-Prepare and submit IRS Form 990 filings and annual 1099 filings with the auditor.-Manage all financial, development, and operational activities in the United States office. Show less

• 

  Alliance for Middle East Peace - ALLMEP

  Aug 2022 - now

  Lead, design, and manage the annual budget development process for a $3 million budget across three offices internationally. Ensure monthly financial activities outlined in the monthly operating schedule are performed accurately and timely, collaborating with cross-functional teams to maintain financial alignment.Coordinate the collection, recording, and reporting of financial transactions—accounts payable, receivable, payroll, taxes, and fixed assets—while collaborating with bookkeepers and using QuickBooks.Oversee the development of monthly financial statements, cash projections, and cash flow forecasts, updating them based on prior month’s actuals. Use these forecasts to inform the team about spending and guide the fundraising team on remaining fundraising goals.Manage the annual financial audit process, including liaising with external auditors and the audit committee. Ensure compliance with all state and federal legal, tax, and regulatory requirements, including state charitable registration, 990 filings, and 1099 issuances. Show less Established Ramp expense management system (credit cards/bill pay) and integrated into Quickbooks.Managed Foreign Package Policy, Directors and Officers Liability Coverage, Workers Comp + Employers Liability Insurance, & NYS Statutory Disability and Paid Family Leave. Created first employee & board handbooks with standardized policies across all three international offices: Global Harassment Policy, Expense Policy, Confidentiality Policy, Time-off procedures, Conflict of Interest policy, and Whistleblower Policy. Oversaw employee onboarding, relations, compensation, benefits, and compliance with labor laws. Show less

  • Director of Operations

    Jul 2024 - now

  • Operations Manager

    Aug 2022 - Jul 2024