Andrea Consolini

Experience

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  E*Finance Reply

  May 2015 - Sept 2017

  Consultant

  Projects managed for E*Finance Consulting Reply:06/2016 - PresentTraditional Insurance Company (NDA) – Claims AreaRedesign claims reporting and tracking for different line of business with the addition of new innovative elements which enhances Customers and Agents user experience.02/2016 – 05/2016Traditional Insurance Company (NDA) - Bancassurance PlatformWith an evolutionary approach to bancassurance, the Company decided to develop an online multichannel selling platform.During the project I was managing the Platform governance with focus on Demands and Project Management.11/2015 - 01/2016Traditional Insurance Company (NDA) - Claims handling office specializationThe project objective was to reorganize national claims handling offices considering single business line specialization. I performed project management activities supporting the company’s Senior project manager.05/2015 - 11/2015Direct Insurance Company (NDA) - B2C multichannel offering and bancassurance enhancementSupport to one of the biggest Italian direct insurance companies in the development of a new web interface and a new smartphone/ tablet App as well as enhancing the selling of bancassurance products thorough a new proprietary front-end system10/2015 – presentInternal activities - Benchmarks/ OfferingSupporting to draft the following Benchmark: - Insurance multichannel benchmark: active participation and contribution to E*Finance Reply Insurance multichannel benchmark which has the objective of monitoring multichannel services on the principal digital channels (Desktop, Mobile and Social Media) and produce a benchmark on a panel of 34 insurance companies (operating in Italy and abroad) both traditional and direct. Personal task: benchmark of 10 companies and focus on smartphone/ tablet Apps distribution. Show less

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  Big John Property Services

  Oct 2017 - Mar 2018

  Administrative Officer

  My main responsibilities were:- Schedule appointments with customers and manage the internal calendar- Respond to clients enquiries and requests for information via phone and email- Input invoices and maintain all physical and electronic client records and documentation

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  EXOBIZ Services (EBS)

  Apr 2018 - Sept 2021

  Project Support Officer

  Position responsibilities:- Assist with day-to-day project management, including analysis, planning and delivery of projects outcomes. Ensure the daily management of the projects requests/inquiries is completed on a daily basis- Assist with managing the relationships between the Client and the Business, on boarding and regular progress reporting- Assist with the coordination of project resources and work prioritisation, ensuring all implementations are on track whilst working closely with the PM and the wider team- Ensure maintenance of project documentation and records- Produce minutes and updated tasks in the weekly Consultants meeting Show less

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  MYOB

  Oct 2021 - now

  • Assisting the PMO Manager to develop standardised project governance andcontrols frame work, project management systems, and related processes, policiesand tools• Responsible for creating and maintaining project templates in PMO system(Workfront) and in line with MYOB Consulting Services project methodology• Responsible for creating and maintaining projects in PMO system ensuring the rightlevels of approvals and contractual arrangements are in place for budget creationand/or budget changes on projects• Ensuring projects are setup in accordance to the mandated structure to enable thenecessary project reporting and aggregation to the right teams, products areas aswell as business areas.• Ensuring billing tasks and records are created in line with contractually agreedpayment terms• Ensuring all project related contractual documents and project related sign offdocuments are uploaded and maintained in PMO system and in line with agreednaming conventions• Setting up and/or validating Company/Customer account setup across differentMYOB finance systems for invoicing and financial reporting of revenue• Assisting with end of month processes for billing, revenue recognition and consultingteam incentive calculations Show less

  • Consulting Services PMO Quality Officer

    Oct 2022 - now

  • Project Coordinator

    Oct 2021 - Nov 2022