Jo-An Catipan

Experience

• 

  Johnson & Johnson International (Singapore), Pte. Ltd. - Global Finance Services

  Sept 2010 - Sept 2012

  Human Resources Assistant

  • Provide executive-level administrative support to the Human Resources Manager with a demonstrative ability to improvise, improve procedures and meet demanding deadlines• Process daily invoices from vendors with proper account charging and approval from senior management• Maintain Workday database• Manage employee records on different HR systems• Responsible in the completion of the file to be used on the HRIS system• Submit payroll instructions every month end• Manage capital purchases, direct vendor relations, generate and maintain expenditure tracking records• Direct coordination with Accenture for the monitoring and issue resolutions for payments• Set up new vendors in the system as needed• Proper monitoring and coordination with key persons for order purchasing• Do cash advance and expense reports with direct coordination with Associate Finance Manager• Conduct phone interviews to shortlisted applicants• Schedule applicants for one-on-one interview with hiring managers• Do reference checks to various employees prior to their on boarding• Prepare on boarding materials and access to new hires• Act as company representative on job fairs and events on different campuses and submit comprehensive report to Human Resources Manager • Manage and maintain HR 201 files of over 120 employees• Submit year-end attrition analysis to Human Resources Manager• Maintains company master list and periodically updates BCP directory• Coordinate with employees for their new hire requirements prior to hired date • Administer and oversee logistical requirements of various trainings• Maintain and track training inventory for employees to determine training adequacy • Plays vital role in monitoring 8 required online trainings for employees annually• Execute and submit post-program evaluation for events done • Plan and coordinate corporate luncheons of high-level executives• Organize details of company-wide special events, corporate agendas and itineraries Show less

• 

  Johnson & Johnson International (Singapore), Pte. Ltd.

  Oct 2012 - Aug 2013

  • Coordinating directly with Global Recruiting for on boarding regular employees from Consumer, Janssen, Medical and Global Finance Services• Sending of Guide to Requisitioning Manager to Hiring Managers and guides them on how to do the divisional checklist• Direct communication with the new hires for their pre-employment requirements and answers queries as necessary• Ensures important on boarding documents are submitted prior to new hire on boarding• Prepares 2-day on boarding training schedule for the new hires• Direct coordination with SMEs for the new hire orientation• Conducting Workday and SOS orientation to cross-sector new hires• Serves as point person for contingent employee sourcing• Serves as liaison between contingent employee hiring manager and agencies• Facilitates on boarding of contingent employees and interns• Sourcing of interns for the requirements of various departments• Act as company representative on job fairs and events on different universities• Sending of regularization reminder to immediate supervisors for regular employees• Sending of Final Pay and Clearance Process to separating and resigning regular employees• Sending of Clearance Process to contingent and interns whose contract ended• Doing necessary adjustments on Workday for the contract end date of contingent employees• Submits payroll instructions for new hires• Maintaining cross-sector employee records through Workday system (HRIS)• Sending Did You Know facts to employees regarding Workday• Facilitating movement of transferred, promoted and resigned employees on Workday• Direct coordination with the Workday Global team to resolve issues on Workday• Actively participates in deployment of updates in Workday (Regression Testing) globally• Working closely with Global team in maintaining and updating PH HR Portal• Submitting of Consumer Headcount report for regular and non-regular to Region• Submitting of BRAVO Consumer Headcount report to Local Finance Show less • Coordinating directly with Global Recruiting for on boarding regular employees from Consumer, Janssen, Medical and Global Finance Services• Sending of Guide to Requisitioning Manager to Hiring Managers and guides them on how to do the divisional checklist• Direct communication with the new hires for their pre-employment requirements and answers queries as necessary• Ensures important on boarding documents are submitted prior to new hire on boarding• Prepares 2-day on boarding training schedule for the new hires• Direct coordination with SMEs for the new hire orientation• Conducting Workday orientation to cross-sector new hires• Prepares new hire kit for all on boarding employees as well as contract of employment• Serves as point person for contingent employee sourcing• Serves as liaison between contingent employee hiring manager and agencies• Facilitates on boarding of contingent employees and interns• Sourcing of interns for the requirements of various departments• Act as company representative on job fairs and events on different universities• Sending of regularization reminder to immediate supervisors for regular employees• Sending of Final Pay and Clearance Process to separating and resigning regular employees• Sending of Clearance Process to contingent and interns whose contract ended• Doing necessary adjustments on Workday for the contract end date of contingent employees• Submits payroll advice for new hires• Maintaining cross-sector employee records through Workday system (HRIS)• Sending Did You Know facts to employees regarding Workday• Facilitating movement of transferred, promoted and resigned employees on Workday• Direct coordination with the Workday Global team to resolve issues on Workday• Answering queries of employees when it comes to filing of leaves, maintaining personal information, etc. in Workday• Working closely with Global team in maintaining and updating PH HR Portal Show less • Maintaining cross-sector employee records through Workday system (HRIS)• Sending Did You Know facts to employees regarding Workday• Facilitating movement of transferred, promoted and resigned employees on Workday• Direct coordination with the Workday Global team to resolve issues on Workday• Answering queries of employees when it comes to filing of leaves, maintaining personal information, etc. in Workday• Working closely with Global team in maintaining and updating PH HR Portal• Conducting Workday orientation to cross-sector new hires• Creating of Purchase Orders through Ariba System before the actual invoice• Tracks online approval for the PO initiated thru Ariba• Creating of Request for Payment through Ariba for HR-related expenses to be settled• Adding of suppliers to Aravo System for vendor accreditation• Provides assistance in cross-sector/company-wide training and events Show less

  • Recruitment Associate

    Apr 2013 - Aug 2013

  • Recruitment & Site Support Associate

    Feb 2013 - Mar 2013

  • Site Support & Admin Associate

    Oct 2012 - Jan 2013
• 

  Alexander Mann Solutions

  Oct 2014 - Dec 2015

  Senior Recruitment Coordinator

  • Works with the rest of the Support Team to provide efficient and flexible support where required• Directly supporting onsite recruitment team on contract extension management• Acts as the main point of contact for all queries relating to the support function of the account concentrating Contingent Management Services• Raise all paperwork for the provision of contracts and forward to the relevant business areas/contractors• Records and manages all information/data and actions/tasks around contract and extension management. This information may be requested by the client and/or the business outside normal schedules and, as such, must be maintained accurately and kept up to date at all times• Ensures all contractual information that comes into the CWS department is accurately and securely processed on a timely basis • Manages and updates all applicant tracking systems involved on the accounts (Including but not limited to; checking off approval matrix and closing off as last approver)• Follows and manages all steps in the Extension Management process as directed• Verify any account reports as needed• Managing various ad-hoc administration activities to support the effective running of the contract extension process• Managing inbound and outbound helpdesk calls; taking ownership for each query to resolve it within agreed SLA`s• Build and maintain strong working relationships between all parties, ensuring that they are continually appraised and updated on the relevant processes.• Proactively manage the customer’s needs and expectations by working directly with the client, and internal business areas• Management of day to day queries ensuring all are dealt with in an effective and timely manner and escalated where necessary• Work to the service levels agreed with the client Show less

• 

  Johnson & Johnson

  Jan 2016 - now

  - Manages Workday data integrity by performing data corrections and rescinds from Country HR Transaction Partners (HRTP)- Validates country requests by ensuring that approval matrix is followed by the Country HRTPs- Uploads EIBs in Workday within the agreed SLA- Accommodates and responds to queries on a timely manner- Investigates and provides solutions to Country HRTPs for data-related errors encountered in Workday- Adheres and complies with SOPs set by the management- Builds strong partnership with Country HR Transaction Partners by coordinating closely to resolve errors on requests- Serves as point person for Global Mass Upload for Data and Rewards & Recognitions- Oversees Global Encore download and EIB upload monthly- Maintain Encore and CompNav data integrity- Reviews Data Operations process and keeping it up to date- Trains department and organizational staff on system access and utilization.- Updates files on HRIS systems and keep existing files current- Collaborates with stakeholders and colleagues to ensure smooth processing of requestsSpecial Projects- Business Structure Audit (Quarterly): Global audit to close empty positions and inherited sup orgs in Workday- DTP Project: Serves as Knowledge Champion by creating swim lanes and desktop procedures for Workday Data Operations team- Project SPARK: Reinforcing J&J's rewards and recognitions program- Controls & Continous Improvement Project: Aim is to prepare Workday team to the upcoming audit in SeptemberTools & Technology- Workday- Salesforce- Encore- Compensation Navigator Show less Compensation and Benefits- Provide salary recommendation to Hiring Managers for Global Services employees who are due for regularization, promotion and other adjustment salary increase- Sending of payroll instruction to Payroll team for night benefits (night differential pay and night premium)- Answer payroll-related queries from employees regarding night benefits- Responsible for Compensation System Administration for GS Finance ManilaAnalytics and Report- Sending of movement report to stakeholders and management to ensure access change/termination and Workday update of GS employees- Monthly reporting of headcount to Internal Finance for global reporting- Directly coordination with Talent Acquisition to ensure completeness of headcount report- Monthly submission of various GS reports including but not limited to attrition, employee movements, Encore awardees and training inventory report to Sr. HR Manager for global reportingLearning and Development- Monitor training adequacy of GS employees- Ensure smooth flow of training initiative by directly coordinating with training affiliates in execution of various trainings- Help in identifying critical functional and technical skills and knowledge necessary to ensure superior performance- Orient new hire employees regarding GS-specific policies and programsEmployee Engagement- Lead LIKE Team in developing and executing variety of programs that ensure a highly motivated and productive work force that encourage involvement and commitmentCommunications- Act as ambassador of change on the on-going Workplace Innovations initiative- Timely sending out employee communications as necessaryAct as secondary BCP coordinator for Service Support Show less

  • Total Rewards Analyst

    May 2019 - now

  • Workday Global Data Operations Analyst

    Aug 2017 - now

  • HR Officer

    Jan 2016 - Aug 2017