Aishwarya Bhegade

Experience

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  Glanzen Global Services Private Limited

  Jul 2017 - Dec 2017

  Strategic Analyst - Process and Business Development.

  At Glanzen I worked on various projects to help the customer get the requirements completed from my software engineer like various Mobile Apps, ERP solutions. We also worked on SAP solutions and some Lighting and Solar Solutions as well at Glanzen.

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  Tata Communications

  Dec 2017 - Jul 2018

  Junior Customer Service Executive

  “TELUS” was a Canadian Company tied up with TATA Communications which I was a part of as a Junior Customer Service Executive. Customer Handling and coordinating with them to understand their desired services which they want to use via SFDC.Coordinating with other teams such as design, billing, manufacturing, and delivering for project completion. Providing and working with services such as Bonded T1, SNMP, Managed Wireless Resiliency, and Wireless Services.

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  Southern Methodist University

  Aug 2018 - May 2020

  Graduate Student
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  Ribbon Communications

  May 2019 - May 2020

  Professional Service Intern

  - Deploy, Configure, Upgrade and Test Ribbon's Product like SBC's, EMS (Management Systems), Policy Severs (PSX) and Ribbon Protect on cloud environment such as Openstack. Physical hardware and virtual environments such as Linux KVM and VMware. - Configuring and testing various SBC solutions as per customer requirements in the Ribbon's lab and making procedures for the same.- Configuring and Testing various SBC solutions as per customer requirements in the Ribbon Lab and creating Method of Procedure (MOP) for the same.- Call flow analysis and VOIP testing using SIP/RTP protocol and creating SIPP scripts for various interoperability call flow scenarios.- Install and configure various servers like HP(G8/G9) and Dell(PowerEdge r430) received into the lab and add them to the existing lab network.- Create and Implement python and shell scripts for testing purposes.- Troubleshoot any network issue in the Data Center environment and help fix it.- Troubleshoot Linux issues like DNS, SSH and testing requirements of customers.- Learn and apply standard wiring practices to successfully interconnect installed servers to the lab.- Assist in the inventory management of Ribbon assets as required. Show less

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  Meta

  Jul 2020 - now

  Data Center Production Operations Engineer

  - Supported and maintained server fleet capacity as an on site engineer in a data center environment.- Analyzed, diagnosed and resolved issues on Linux-based Open Compute data center server hardware.- Liaised with cross functional teams such as systems engineering, facilities operations, and others to coordinate and carry out planned and unplanned maintenance.- Participated in a rotating 24/7 on-call schedule to address incoming high severity issues.