Florin Radu

Experience

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  Valoris Center

  Jan 2012 - Jan 2013

  Business Call Center Agent

  Offering support (assistance and troubleshooting) for IT technicians that manage and deploy Bitdefender security solutions on their networks.

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  Bitdefender

  Jan 2013 - Sept 2014

  The position requires both customer oriented attitude as well as technical skills.The Bitdefender Tech Assist Department provides real time Optimization, Debugging and Virus Removal services on Windows computers.http://www.bitdefender.com/tech-assist/https://www.facebook.com/bitdefender.tech.assist The Technical Support Engineer position implies analyzing the scenarios that certain issue produce under, documenting them, providing the appropriate environment that the solution should be run under and/or escalating the case to the development team.

  • Tech Assist Expert

    Jul 2013 - Sept 2014

  • Technical Support Engineer

    Jan 2013 - Jul 2013
• 

  Honeywell Global Tracking

  Sept 2014 - Dec 2016

  Technical Support Engineer
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  Tradeshift

  Jan 2017 - Jul 2025

  Lead and manage multidisciplinary teams (EDI Integration Engineers and Software Developers)Deliver integration projects and custom software solutions. Plan, architect and execute solutions for integrating Service Providers into the Tradeshift supplier network;Provide full support to all customers and keep them informed through reports and reporting solutions about the network status;Design and support solutions for documents that need to be validated by governments.Implement solutions governed by organizations such as PEPPOL, DIFI or country specific. - Work on connecting suppliers using CSV, XML, EDI or any other type of document business standards into the platforms native format.- Plan and architect end-to-end integrations solutions based on detailed business processes and available resources.- Use transfer protocols such as AS2, REST and SOAP web services, (S)FTP(S).- Provide technical assistance to integrated suppliers when changing standards and deploying changes with no impact on live data.

  • EDI Integrations Manager

    Aug 2020 - Jul 2025

  • Technical Enablement Consultant

    Apr 2018 - Jul 2020

  • Technical Integration Engineer

    Jan 2017 - Mar 2018
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  Legion Technologies

  Jul 2025 - now

  Implementation Manager