Michelle Leung

Experience

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  SecurityUniversity.net

  Jun 2005 - Sept 2005

  Office Assistant Summer

  SecurityUniversity.net Stamford, CT• Programmed customer and sales information to create marketing projects.• Organized and maintained CEO clientele information.

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  UBS

  Jun 2006 - Sept 2006

  Intern

  Securities LLC-Purchase & Sales Department, UBS, Stamford, CT• Analyzed transactions of stocks, bonds, and equities on company’s database.

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  Cordia Communications

  Jun 2007 - Sept 2007

  Customer Support Representative Summer

  Voice-over IP & Customer Service Department, White Plains, NY • Provided international customer service regarding billing inquiries, sales, and balance conversions.• Maintained customer information in the company database.

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  Sound Shore Medical Center

  Jun 2009 - Aug 2009

  File Clerk

  Medical Records Department, Sound Shore-Mount Vernon Hospital Mount Vernon, NY • Reorganized patients’ files and file rooms to improve efficiency between doctors, patients and office personnel.• Compiled patient information for doctors and insurance company representatives.

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  Binghamton University

  Sept 2009 - May 2011

  Advisor: Dr. J. Koji Lum, Anthropology Department • Project: P.falciparum chloroquine resistance (pfcrt) mutation of K76T gene exon causes chloroquine resistance.• Trained in various laboratory techniques for purification and sequencing analysis.• Meticulously recorded data on strict timed schedule.• Concentrated in population genetics in chloroquine resistance protozoan parasites, South Pacific malaria regions.• Researched South Pacific region’s maternal and child healthcare through the use of Medical Health Handbooks initiatives worldwide. Show less

  • Undergraduate Researcher

    Aug 2010 - May 2011

  • Undergraduate Researcher

    May 2010 - May 2011

  • Office Assistant

    Sept 2009 - May 2011
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  Montefiore Health System

  Dec 2011 - now

  ◈ Certfied HIPPA Professional who managed an office of 8 physicians along with their respective clients and schedules. ◈ Prioritized and resolved urgent issues regarding prescription medications, schedule changes, and insurance/billing discrepancies.◈ Cataloged patient information from paper to a digital database for efficient and accurate data access. Neurology & Pain Management, Patient Access, New Rochelle, NY• Developed and maintained patients files and billing database. • Coordinated meetings, patients' appointments, and doctors' schedules on a daily basis.• Provided customer support for patient access services.

  • Floating Patient Access Representative/Secretary

    Nov 2011 - now

  • Secretary

    Dec 2011 - Nov 2013