Bathandwa Ntamo

Experience

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  Real People Group

  Mar 2010 - Aug 2012

  Collections Officer

  To contact clients that have defaulted on instalments utilising collection processes to reduce the risk posed to FNB Loans, Standard Bank Blue Chip Cards, African Bank loans, Trueworths, Foschini Group and Real People Loans (Housing, Education, Vehicle Finance and Cell phone contracts) by rehabilitating delinquent accounts. Adhere to the daily schedule to ensure that targets are met by following the work plan. Follow DMC processes and values such as honesty; integrity; accountability; respect and pushing beyond boundaries when answering calls and when dealing with internal and external relations. Contribute to the efficiencies and effectiveness of the organisational and departmental processes. Adhere to the collection and escalation procedures. Adhere to housekeeping rules and standards i.e. email, dress code, telephone, leave, absenteeism policies. Adherence to collection and escalation procedures.Contact and /or trace clients to recover arrears and rehabilitate the client. Criteria are set with regards to number of accounts that need to be penetrated on a daily basis. Of this, clients contacted need to ensure that commitments towards arrears are made and to keep to arrangements and normal instalments. Keep abreast of legislation and other industry changes those that impacts on role by reading the relevant newsletters; websites and attending sessions. Keep up to date with risk standards by reading; understanding and completing the updated manuals every time they are sent out and agreeing to the terms. Contact clients that have defaulted on instalment (s) using a predefined collections framed script. Rehabilitate delinquent accounts and reduce bad debt (risk). Action of minimum number of accounts per day as per set targets. Meet requirements (%) that need to be obtained commitments (arrangements) and kept commitments (arrangements kept). Performing collections function without breaching Debt Recovery Act. Show less

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  FNB South Africa

  Nov 2012 - Dec 2013

  Financial Administrator

  Deliver exceptional customer service that exceeds customer expectations through proactive, innovative and appropriate solutions. Ensure all financials practices conform to FNB and legislative accounting practises and policies by ensuring no audit findings are recorded. Ensure financial specific journals entries are uploaded onto the General Ledger and maintenance of accounts payable ensuring complete and accurate records of all payments. Manage payment and reconciliation for accounts payable. Support data capturing, queries, and workflow trays. Manage own development to increase own competencies. Manage recon, payments, and invoices journals, GPT’s, clearing unallocated accounts and ad hoc queries. Perform administrative duties by recording financial transactions and the maintenance of financial records as well as reconcile and clear suspense accounts Responsible for the monitoring and managing of the Outstanding Transactions Processing (OTP) report. Allocating Outstanding Transactions Processing (OTP) payments into loan accounts and classifying discrepancies. Clear related OTP suspense accounts within the clearing period. Keeping recons and compiling month-end reports and stats. Managing the BOB Payment Clearing Account - used to contra postings to the debtors control account, with those in the Bank/DDA accounts (Smart Spend Loans).Performing investigations using Hogan and BOB System. Investigating postings for duplications, errors and omissions. Reconcile the account and follow-up on differences with officials to establish the basis of posting (allocation), where there is no trace of monies being received/otherwise; and ensure that ageing analysis is up to date. Liaising with the IT team - to clear identified unpaid debit order rejections and errors in the account. Processing journal entries (where applicable) and clearing exceptions within the period. Compiling month-end report for the account. And attending to related investigation queries. Show less

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  Nedbank

  Jul 2014 - Jan 2017

  Financial Officer

   To support business by ensuring relevant processes are administered and meets business requirements. Action stakeholder requests by capturing and processing the administration request on the relevant system. Action vendor invoice payments by capturing and processing the data on the relevant system. Perform reconciliations from supplier invoice and general ledger accounts by comparing with the supporting documents and Management Information Systems (MIS). Contribute to revenue increase by driving the submitted sales to completion. Compile a catalogue of services by allocating costs per product (i.e. Attorney fees, Legal Recoveries fees etc.). Ensure recovery of costs for services rendered by maintaining and monitoring the transfer pricing system. Satisfy internal and external clients by responding to and action queries within agreed SLA.  Ensure to verify and authenticate reports; data and transactions by physically extracting; generating and checking reports from the system Show less

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  Dimension Data Middle East and Africa

  Jan 2017 - Apr 2020

  Financial Assistant

  • To assist with management, reconciliation and collection of outstanding amounts from clients.• Prepare financial reports• Process journal entries. Process the accounting month end.• Prepare the balance sheet reconciliation• Provide assistance for the accounts payable function• Reporting Daily Order Intakes. Capturing Monthly Forecasts. • Journals (balance sheet, income statement, monthly recons).• Drawing costing reports and other financial reports for the management team.• Administration of customer billing process (projects, drop off, services billing) – attention to detail.• Working closely with our Central Finance team, to ensure that billing targets are met.• Clearing of accounts (GL Accounts). Creating journal entries. Accruals and Deferrals (enter accrual. Reverse posting)• Posting or Re-posting transactions in the system to ensure accuracy of entries and balances in general ledger.• Ensuring that the Managed Services Revenue is correct on a monthly basis.• Assist debtors with invoices and credit notes. Liaising/Sorting out queries with our warehouse• General Finance roles and responsibilities. Ad-hoc finance related duties.• Bill against updated revenue Classes. Time and Material Billing• Keep to deadlines on requirements when invoice is due to client. • Update billing information on Tabs on Revenue schedule• When creating a credit Note kindly ensure that you have the signed Credit Note Template from your Financial Accountant. Creating New Purchase Orders. • Updating existing purchase Orders with - invoice no's description, values - ensuring accuracy at all times.• Renewals/Rollover of purchase orders for new financial year. • Update Contract Reviews with new purchase order numbers Show less

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  MTN South Africa

  Jan 2021 - now

  Specialist: Enterprise Billing • Billing and Credit Risk Management

  To manage end to end billing process and activities for EBU: Fixed/ICT services. Ensure accurate and timeous billing activations and perform revenue assuranceand validations on monthly bill runs. Manage customer onboarding and ensure customer invoice and service requirements are met. Validate and verify customer requirements ensuring accurate implementation and billing activation. Resolve billing queries and manage resolution with key business stakeholders. Perform account reconciliations and provide support to both internal and external stakeholders Show less