
Catherine Hearns
Store Manager

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About me
MyComfort Irish Start up is on a mission to create a circular brand that embodies hope and empathy for neurological sufferers. Designing products eco consciously and made in Ireland. Launching 2024
Education

Optimum Limited
2021 - 2021QQI Level 6 Distinction Managing People Distinction
The Career Boot Camp
2021 - 2021
Ballinakil college, Laois
1988 - 1990Leaving Certificate Business Org, English, Art
Pitman Training Group
2021 - 2021Level 6 Microsoft specilist level 6 QQI Distinction in Excel
National College of Ireland
2005 - 2007Higher National Diploma Business Management Distinction in Employment Law
Cork College of FET - Morrison's Island Campus
2021 - 2021QQI LEVEL 6 : Distinction Employment Law 97% : DistinctionQQI level 6

Cenit College
2021 - 2021Microsoft Specialist Microsoft PowerPoint
Cork College of FET - Morrison's Island Campus
2021 - 2022Level 6 QQI Business Administration and Management, General
Cork College of FET - Morrison's Island Campus
2022 - 2022Human Resource Management DistinctionQQI LEVEL 6

Cork College of FET - Morrison's Island Campus
2023 - 2023QQI Level 6 Training delivery and design Merit , Special purpose award
Cork College of FET - Morrison's Island Campus
2022 - 2022QQI LEVEL 6 Training and Evaluation Merit, Special purpose award
Experience

Heatons Group
Aug 1992 - Jul 2000Store Manager
Aldi Ireland
Jul 2000 - Aug 2000Aldi
Lidl in Deutschland
Aug 2000 - Sept 2001Store Manager
Benetton Group
Sept 2001 - Jan 2003Senior Store Manager
Life Style Sports
Jan 2003 - Jan 2007Store Manager
Mothercare PLC
Sept 2008 - May 2017Store Manager• Successfully managed both big box retail and high street retail.• Commercially used premises to utilize pop up event in Retail park which resulted in +%50 wow Store sales.• Both Stores in excess of 8000 sq feet and highest years sales was +€2.5 million• Store awarded Directors Trophy for outstanding service and results• Successfully embraced range of personalities across both Stores , motivating and managing them to their personal best.

Wolford
Jun 2017 - Jul 2021Store Manager• As an Outlet my stock package is varied so I need to constantly re merch and use selling techniques, with alternative offerings to increase sales.• Implement highest standards of visual merchandising at all times• I Coach and train my team to deliver exceptional customer service• Continually Monitor KPI’s to deliver best results• Utilize Value Retail marketing and management to keep store in line with quartile targets• Good relationship with stylist in building Brand promotion and support with clientele through in house styling. Show less

Johnstons of Elgin
Aug 2021 - Jun 2023• Collaborated, managed, and organised a successful store opening in Phase 3• Responsible for all store recruitment and successful induction and onboarding of all employee’s• Responsible for liaising and being the store point of contact for all operational issues.• Working closely with Marketing in KV to grow brand awareness , set up of WhatsApp Business, Instagram influencer’s, Building a customer portfolio by driving instore CRM, • Work closely with Buying to ensure the correct stock store portfolio, By monitoring of sales and drilling into categories, shop floor space plans and utilizing spreadsheet data to view stock movement.• Very Commercial and strategic in managing the shop floor and quickly reactive to Customer habits and trends.Forward thinking and solution based. works well on own initiative.Passionate on team well being and developing their skills and expertise to become happy , motivated Brand Ambassadors.<script src="https://platform.linkedin.com/badges/js/profile.js" async defer type="text/javascript"></script> Show less
Sales and Operations Manager
Aug 2021 - Jun 2023Executive Director
Aug 2021 - Jun 2023

Migraine Ireland
Jun 2023 - nowMember Board of TrusteesVolunteer Board Member

MyComfort Ltd
Jun 2023 - nowFounder, MyComfort LTDNew Frontiers Phase 1StartXPre accelerator programme: Resolve Partners : SETU, South East

Pfizer
Jan 2024 - nowConsultant Patient Committee memberSelected member of the patient insight committee for Migraine.

Age Action Ireland
Jan 2024 - nowDigital literacy VolunteerSupporting individuals navigating technology, helping to support the fight against digital exclusion.

Ecobat
Apr 2024 - nowAdministration and Service
Licenses & Certifications
- View certificate

Excel Essential Training (Office 365/Microsoft 365)
LinkedInJun 2021 - View certificate

Communicating in the Language of Leadership
LinkedInMar 2021 - View certificate

Communication within Teams
LinkedInMar 2021 - View certificate

Adaptive Leadership for VUCA Challenges
LinkedInMay 2022 - View certificate

Developing Your Emotional Intelligence
LinkedInMar 2021 - View certificate

Diversity, Inclusion, and Belonging
LinkedInMar 2021 - View certificate

Unconscious Bias
LinkedInMar 2021 - View certificate

PowerPoint Essential Training (Office 365/Microsoft 365)
LinkedInApr 2021 - View certificate

Excel: PivotTables for Beginners
LinkedInMay 2022
Volunteer Experience
Board Member
Issued by Migraine Ireland on Jun 2023
Associated with Catherine HearnsDigital literacy volunteer
Issued by Age Action Ireland on Jan 2024
Associated with Catherine HearnsFundraising Coordinator
Issued by SOSAD Ireland on Feb 2022
Associated with Catherine Hearns
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