
Tamer Fikry
Sales Representative

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About me
Chief Commercial Officer
Education

Sakr Koreish Language School - Secondary School
-Attended a Course on (Sales Techniques - Customer care, tour Operating law and Representatives duties) at Kuoni UK Head Office- Dorking England Attended a Customer Services course, at Kuoni Switzerland Head Office in ZRH.Attended a PMP course (Project Management Professional) at the ITI center .

Faculty of Alsun, Ain Shams University
1992 - 1996B.A English Language
The University of Wolverhampton
2014 - 2016Master of Business Administration (MBA) Customer Service Management
Experience

Eastmar Travel
Aug 1996 - Apr 1999Sales RepresentativeMeet and Assist Customer during their arrival and Departure

Eastmar Travel
Dec 2000 - Aug 2002Deputy Manager Sharm El Sheikh BranchContribution in preparing sales and marketing plans in addition to managing the daily sales operation of the Branch.

Traveline Egypt
Sept 2002 - Jul 2006Senior Tour OperatorManaging the daily Operation including (Land arrangements, Accommodation reservations, and Transportation, in addition to the Sightseeing Sales activity and finally invoicing the agent abroad for the Services done.)

Talaat Mustafa Group for Real State
Aug 2006 - Jul 2007Sales Operation Manager.• Conceptualized, planned and executed marketing programs, formulated property awareness strategies to drive business and capture virgin/ competitor markets in alignment with organizational objectives and profit motives. • Strategically implemented marketing programs within assigned region for driving changes that result in profitable business growth. Drove focused and exclusive advertising campaigns targeting high-end investors and venture capitalists. • Steered growth through day-to-day management of significant commercial issues as well as through strategic marketing, business development and finance solutions. Coordinated with other departments on matters related to pre and post sales. • Orchestrated sales and promotional campaigns, set strategic goals to meet objectives while increasing market share. Managed prospects database from entry level to assigning/reassigning to respective Director of Sales and Sales Team. • Evaluated sales figures and prepared reports for the upper management with recommendations/advise to increase sales in order to achieve the yearly sales target. • Contributed towards effective team problem solving with staff, peers, and management. Consistently demonstrated corporate values, encouraged and assisted team members to achieve their goals Show less

Damac Properties
Jul 2007 - Feb 2009Senior Manager - Sales Administration• Conceptualized and built sales admin module to facilitate sales admin team in managing all pre and post sales processes. • Formulated strategic plans geared towards the expansion, development and consolidation of sales, exploited market opportunities in line with organizational objectives.• Envisaged/ devised strategic plans for whole gamut of project launch sales activities right from conducting market research, designing media campaigning and sales strategies. • Planned/focused sales initiatives to achieve/surpass KPIs/revenue targets, liaised vertically and horizontally across departments to ensure smooth/well-coordinated execution of the business plans as per stipulated budget specification. Planned new products launches, price changes, payment terms and special offers / promotions. Updated the company Oracle System with new projects, including unit’s layout, unit plans, discounts or rebates in addition to updating customer data, etc. Show less

Damac Properaties Dubai
Mar 2009 - Feb 2011AVP - Sales Administration* Managing the pre/post sales administration process including establishing the pricing strategy based on competitive products and prices and managing the products inventory and availability. • Augmenting business/ profits by securing new deals, analyzing/ proposing new business ideas to the management to tap opportunities. Handling products launches, price changes, payment terms and special offers / promotions. Developing and implementing policies, procedures/ programs dealing with debt collections in order to minimize liability and loss to the organization. Verifying customers over dues, following up the payment with collection team, recommending those who are in default for termination based on the need of availability v/s inventory.Liaising with legal department for releasing Contractual Documentation required ensuring new legislation and regulations are captured and encompassed within the SPA incorporating good practice set by DLD and RERA.Conceptualized business development plans to generate revenues and maximize profit margins by identifying high potential sales opportunitiesKeeping abreast with competitor initiatives and market trends to formulate long and short term strategies for enhancing organizational revenues. Show less

Damac Properties
Feb 2011 - Mar 2018AVP Operation - Real EstateProviding Leadership to multi-functional departments/ teams including Sales , Sales Support ( pre and post sales) , customer services , handover , collection and Credit Control .

Elite Estates Private Limited
Apr 2018 - nowChief Officer CRM & Sales Operations
EIGHTEEN - ORA DEVELOPERS PAKISTAN- NAGUIB SAWIRIS GROUP
Jan 2021 - nowChief Commercial Officer
Licenses & Certifications

Certified Diploma In Real Estate
Dubai Real Estate InstituteSept 2012
Real Estate Certified Training for Brokers
Dubai Real Estate InstituteSept 2012
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