
Aritra Nag
Technical Officer

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About me
ICT Specialist @ Ericsson |Project and Portfolio Management (PPM) | Workload Automation(Control-M) | HPE Tools | Automation | Robotic Process Automation(Blue Prism, UiPath)
Education

Institute of Management Technology, Ghaziabad
2020 - 2021PGDM Business Analytics
Maharshi Dayanand University
2005 - 2009Bachelor of Engineering Computer Science
Experience

HCLTech
Jul 2009 - Oct 2009Technical OfficerSupporting home Wifi for British Telecom for UK Customers.

Wipro
Apr 2010 - Feb 2017BMC Control-M1. Installation of Control-M EM, Control-M server and Control-M agents, Additional Control-M components and Fix packs.2. Managing CONTROL-M Servers/agents using CONTROL-M/Configuration Manager3. Control-M Server/Agent monitoring and troubleshooting issues as required.4. Administration of Control-M users by providing the right level of access required to the users.5. Manage environment security and authorizations6. Analyze and resolve Control-M system production problems and execute Control-M utilities as required7. Creating All types of Jobs in Control-M (OS,FTP, FW, Informatica, Database,AS 400, Java, Control-M Reporting jobs etc.)8. Creating bulk jobs using Control-M utilities or creating XML files.9. Integration with Remedy, Other notification methods like Email, SMS integration.10. Requirement gathering, client training etc. 11. Experience in Job-flows, scheduling jobs,12. Work with different functional teams and get issues resolved through first call resolution.13. Good work experience in scheduling the jobs and executing scripts.14. Backups & Restoration by Cold/Hot backup. Have created scripts and scheduled them using Control-M OS Jobs to periodically take Control-M hot backup.15. Generate report using Reporting facility during audits Show less CA Clarity PPM1. Preparing SDD documents2. Development of PL/SQL stored procedures, Gel scripts and triggers for respective modules.3. Worked on Project, Studio, Resource Modules4. Worked on the Demand management and process management (digitized various process) as per the requirements.5. Developed varioustypes of Portlets in CA Clarity using the out of the box reporting service.6. Creating Workflows as per Functional requirements of modules7. Creating Custom Objects as per Module requirements & creating the view for the same.8. Building dashboards and reports as per business needs.9. Requirement Gathering10. Worked on Actuate Designer and spreadsheet.11. Crystal Reports Show less
Technical Specialist
Jun 2016 - Feb 2017Senior System Integration Engineer
Jun 2014 - May 2016System Integration Engineer
Apr 2010 - May 2014

Tech Mahindra
Feb 2017 - Apr 2019Solution Lead
Ericsson
May 2019 - nowICT Specialist
Licenses & Certifications

ITIL Foundation
- View certificate

Certified SAFe® Agilist
Scaled Agile, Inc.Jan 2025 - View certificate

Generative AI Driver's License 2025
EricssonSept 2025 
CA Clarity PPM v12 Application Administration 200 Exam
CA Technologies
Oracle 1Z0-051
Oracle
Honors & Awards
- Awarded to Aritra NagThank you points Award - Silver Ericsson Jul 2023
- Awarded to Aritra NagThank you points Award - Silver Ericsson Jul 2023
- Awarded to Aritra NagThank you points Award - Silver Ericsson Dec 2022
- Awarded to Aritra NagPower Award Ericsson Nov 2022
- Awarded to Aritra NagThank You Award Ericsson Oct 2022
- Awarded to Aritra NagBest Engineer Award Wipro Infotech Limited Jan 2017
- Awarded to Aritra NagStar of the Week Award Wipro Infotech Limited Oct 2016
- Awarded to Aritra NagBest Engineer Award Wipro Infotech Limited Aug 2016
- Awarded to Aritra NagStar of the Week Award Wipro Infotech Limited Jul 2014
- Awarded to Aritra NagGalaxy Award - Best Delivery Team Wipro Infotech Limited Jul 2012
- Awarded to Aritra NagGalaxy Award - Best Delivery Team Wipro Infotech Limited Jul 2011
Languages
- enEnglish
- hiHindi
- beBengali
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