Suad Makic

Experience

• 

  ALDI USA

  Jun 2011 - Feb 2019

  As the Shift Manager, I saved the company about $500/month by providing light janitorial services throughout the store. I also increased productivity by 30-minutes every day by analyzing and reorganizing employee workflow by introducing an employee rotations system. As a manager, I worked with wonderful people and developed long-term relationships while providing constructive feedback, which encouraged productivity and significantly increased employee morale. Customers, and making sure they were happy, was a big part of my job, and it was vital to the store and its success. Store patrons always praised me because of my friendly demeanor and because they know that I’d take the time to handle their problem quickly and professionally. I also stocked shelves, coordinated employee schedules and maintained the store’s inventory, including shipping and receiving. Show less

  • Assistant Manager

    Jun 2012 - Feb 2019

  • Associate

    Jun 2011 - Jun 2012
• 

  Plaza Motors

  Apr 2019 - Jun 2020

  Client Advisor

  The company’s clientele received exceptional customer service because I listened to their questions and provided reasonable solutions by suggesting repairs and services for their needs. I made sure that mechanics understood what the customer wanted and increased customer satisfaction for the dealership. Another part of my job is working alongside the Used Car Manager and sending the new vehicles to the shop for inspection before they are put on the lot. To help me keep track of it all, I create Excel spreadsheets to accurately monitor all of the cars and trucks that are processed through dealership’s shop. Show less

• 

  Vega Transport

  Oct 2020 - Oct 2022

  Transportation Manager
• 

  Fence Systems LLC

  Sept 2022 - now

  Everything