James Lo

Experience

• 

  Logica CMG

  Jan 2004 - May 2006

  Junior Consultant

  James joined the graduate programme at LogicaCMG and relocated to Ipswich to work within the outsourcing division. He worked within a small team providing technical consultancy and application support for two clients.

• 

  Maybourne Hotel Group

  May 2006 - Apr 2008

  Systems Analyst Developer

  As the lead developer for a small in-house IT team, James was responsible for the management and development of the corporate intranet and data warehouse. The data warehouse was developed to provide financial reporting to support marketing and sales strategies.

• 

  Norton Rose Fulbright

  Apr 2008 - Jun 2015

  As a technical business analyst at Norton Rose Fulbright, James was able to work across a number of business service functions (Knowledge Management, Risk & Compliance, Business Development & Marketing and Application Development) to help drive the rollout and use of technology within a given business service. Application development, project management and 3rd line support for core IT systems including the global intranet, document management and practice management systems.

  • Technical Business Analyst

    Dec 2011 - Jun 2015

  • Analyst Programmer, Global Application Services and ERP

    Apr 2008 - Dec 2011
• 

  Ashurst

  Jun 2015 - Mar 2019

  As a senior business analyst at Ashurst, James is responsible for investigating business systems (often within the context of People, Process and Technology) which includes identifying and evaluating options to improve a business system. James works with senior stakeholders (including executive team members, senior partners and c-suite executives) across a number of business functions to understand business needs and strategic challenges and he is well placed to advise on how technology can potentially address those needs and challenges. Show less

  • Senior Business Analyst

    Jun 2015 - Mar 2019

  • Product Owner - Digital

    Jun 2015 - Apr 2017
• 

  HighQ

  Mar 2019 - Nov 2019

  Customer Success Consultant

  James is responsible for ensuring that clients achieve their desired business outcomes when using HighQ products. By taking a pro-active, holistic and organisation-level approach, James ensures that clients are continually receiving value from their chosen HighQ products and services.

• 

  Thomson Reuters

  Nov 2019 - Aug 2022

  Responsible for leading development of a vision, strategy and feature roadmap for core legal platform use cases i.e Transaction Management and Enterprise Legal Management. James works with leading law firms to understand their business needs and to evangelise the benefits of using various Thomson Reuters products, to help meet their needs.

  • Product Manager

    Feb 2021 - Aug 2022

  • Solutions Consultant - Product Evangelist

    Nov 2019 - Feb 2021
• 

  Agiloft

  Aug 2022 - now

  Product Manager