
Candy Lucas
Payroll software support person

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About me
Assistant | Financial services sector - Non-life insurance | Consulting - Enviro Services Projects | IT industry - Payroll Software Support | FMCG - Projects | Floral Designer || Stakeholder Relations, Board admin
Education

WITS Technikon
2001 - 2002Certificate Project Management
Udemy
2022 - 2022Certificate course Practical Mindfulness for Business Success: Be More Mindful Completed
Udemy
2021 - 2022Certificate course The Complete Train the Trainer Bootcamp - Beginner to Advanced CompletedTraining Skills Course

Udemy
2021 - 2021Certificate in Business Strategy Planning Business Administration and Management, General
Udemy
2021 - 2021Certificate in CV Writing
Udemy
2021 - 2021Certificate - Interview Skills Masterclass
Udemy
2021 - 2021Certificate in Kanban Business Administration and Management, General
Shaw Academy
2020 - 2020Professional Diploma Advanced Project Management
Achiement through People (ATP)
2001 - 2002Certificate Project Design & Management
William Hills High School
1987 - 1991Matric Math, Science, Biology, Geography, English & Afrikaans
University of South Africa/Universiteit van Suid-Afrika
2017 - 2017Certificate InsuranceFundamentals in Insurance

Udemy
2022 - 2022Certificate Professional Business Writing MasterclassActivities and Societies: Digital Regenesys

Udacity
2022 -Programming Certificate courseActivities and Societies: SQL In process of working through SQL
Experience

Business Computer Systems
Mar 1992 - Dec 1994Payroll software support person• Formalized billing processes.• Contract management• Reduced debtors, administered cashbook and other accounting functions.• Controlled travel arrangements. • Managed complex diaries.• Cultivated client relationships.• Implemented and maintained license agreement processes.• Fielded incoming calls, provided trouble shooting - payroll queries. • Audited system updates through testing enabling system development.• Composed reports.• Disseminated system renewal relicensing passwords. Show less

Various Companies
Jan 1995 - Jan 1995Various roles (Temping, etc)For approximately 6 months, I worked at the following companies:-Provicom Industries - Sound & Security specialistsSAA - assisted Technical HR ManagerGroup 5 Engineering Projects North - assisted HR Director

PepsiCo
Jan 1995 - Jan 1997PA to Commercial Director• Full function personal assistant.• Assisted Marketing Department with brand-plans, schedules and marketing material.• Expedited projects providing support service and research.• Custodian of PepsiCo Technical Library.• Enabled effective functional alignment for all projects being driven through the “Breakfast Club”.• Signatory for DR systems testing for insurance contracts.

Procter & Gamble
Jun 1997 - Jun 1998Orders Management Clerk• Aligned orders placed, wrote reports, ensuring stock availability – full orders management function. • Facilitated meetings with management of the service providers.• Refocused driving customer engagement. • Reorganized contact reporting for stores having Sales issues. • Coordinated CS&L aspect of new product launches.• Furthered a number of cost-reducing and business process improvement projects.• Generated savings through conducting gap analyses for reduction of high Sales & Distribution.• Provided inputs for desired outputs for the customer services integration when implementing SAP as part of systems development.• Assisted management with organization strategic direction through business process integration and streamlining. Show less

Coca-Cola Canners SA
Jun 1998 - May 2005PA to MD (2 years) Projects/Technical Assistant (5 years)Personal Assistant to the Managing Director June 2003 – May 2005• Composed monthly reports.• Managed travel arrangements and recorded and reconciled expenses. • Managed petty cash.• Responsible for company pool vehicles.• Supervised contract cleaning, kitchen staff, driver and messenger services. • Released Head Office purchases for payment. • Controlled complex diaries.• Maintained the switchboard relief roster. Technical and Project AssistantJune 1998 – May 2003• Documented correspondence (planning - record-keeping).• Scheduling and coordination of arbitration meetings.• Delivered on document management requirements - manual and electronic.• Organized travel arrangements with detailed itineraries. • Released Head Office purchases for payment. • Conversion of filing system (2,000 files) and plant drawings.• Authored project plans and project status reports.• Project scoping for process improvements through analyses of stoppage trials.• Quantified yields and efficiencies per own calculations. • Documented, updated and revised budget and CAPEX justifications. • Consolidated The Company’s global benchmark reporting. • Sourced and worked with suppliers on packaging materials. • Controlled complex diary management. • Executed central office building repair and maintenance. • Handled technical queries, resolved supply issues.• Revamped and maintained technical specification library.• Arbitrated tender and bidding processes. • Organized taste sessions for internal customers for new products.• Facilitated meetings for water rates negotiations.• Analyzed cost of power outages liaising with municipality.• Evaluated supply of materials and equipment and liaised with suppliers on projects. • Worked closely on strategic initiatives for marketing campaigns. Show less

GIBB Engineering and Architecture
Jun 2005 - May 2006Personal & Technical Assistant to Environmental Services Director.• Fostered relationship building through communication, client liaison, services and authorities stakeholder management. • Compiled Expression of Interests and authored winning tenders.• Showcased internal marketing material.• Preparation of project planning documentation. • Provided seamless arrangement - study tours, meetings and Public Participation Programmes. • Crafted spreadsheets and reports. • Consolidated billing information and timesheets for invoicing and record-keeping. • Coordinated complex travel arrangements and managed team diaries. • Oversight of ISO9002 document management.• Reconciled and recorded Manager, Directors’ and own expenses. Show less

Deloitte
Apr 2006 - Jan 2008Senior Secretary - Tax Mergers & Acquisitions Dept• Modelling graphic representation - tax and share structures of companies. • Compiled record for billing schedules. • Coordinated feedback from Tax Departments to compile due diligence review reports.• Assessed associated risks prior new engagement acceptance through thorough desktop research.• Provision of models, reports and other documentation as part of efficient client services.• Provision of effective and reliable office and secretarial support through managing diary arrangements• Document management per the Firm’s standards. Show less

ILISO Consulting
Feb 2008 - May 2010Projects Administrator• Crafted winning tenders including marketing material.• Managed the project status updates and financials. • Authored correspondence. • Consolidated billing schedules and timesheets.• Reconciled Manager, Directors’ and own expenses.• Documented minutes and meeting minutes and other documentation.
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The South African Insurance Association (SAIA)
Oct 2010 - Apr 2023• Responsible for conducting desktop project research.• Stakeholder relationship management with other industry bodies, the Regulators, NT and Government Departments.• Enabled association requirements in terms of deadlines and timeframes, work processes and report data.• Project managed association and related bodies’ Annual General Meeting (AGM) dynamics.• Conducted member / industry surveys and collate information submitted.• Proofread, revision, collation and distribution of Board, Advisory/Executive Committee and RemNomCo packs.• Controlled ballot counting for Directors election at AGMs & special meetings.• Post-AGM audit of results.• Authored and formatted documentation - correspondence, presentations, spreadsheets, meeting minutes, reports, etc.• Trained receptionists and knowledge-sharing with the Chief Operations Officer’s (COO’s) office. • Organized travel arrangements for CE for local and international travel with detailed itineraries.• Recorded of logbooks, and reconciling expenses and travel claims.• Enabled effective procurement work-flow by raising purchase orders for the CE. • Provided support for performance management.• Acted as gate-keeper to CE through call-screening.• Database management.• Organised member and stakeholder visits.• Drafted industry circulars and communications.• Built comprehensive and concise dashboards. • Management and arrangements for complex diary of Chief Executive (CE).• Planned and scheduled meetings, calls and videoconferences. Show less • Fostered good stakeholder and member relationship management. • Ensured effective project co-ordination.• Proficiently planned, executed and coordinated statutory events.• Controlled the ballot counting for Directors election at AGMs & special meetings.• Post-AGM auditing of results.• Sourced IT, HR and other vendors for the association.• Composed draft reports, circulars, meeting minutes and other documentation and correspondence.• Managed complaints logged with the association by clients of members.• Produced quarterly complaints reports to the Board Committee and Board.• Assisted the Company Secretarial Consultant and learnt CIPC capturing. • Organized local and international travel arrangements with detailed itineraries.• Reconciled expense and travel claims.• Managed the SAIA Code of Conduct (CoC) member compliance process & reported on the findings. • Crafted management process for compliance.• Managed the COO’s time effectively through complex diary management. • Worked closely with the COO’s direct reports in Finance and IT. Show less • Provision of effective meeting, function, workshop and event management from planning stage through documentation and recording.• Ensured travel requirements as per managers’ preference of the through reliable and optimised travel arrangements.• Enforced effective secretarial support through office and complex diary management.• Crafted presentations and spreadsheets and all other required documentation accurately.• Maintained document integrity applying the association’s standards.• Fostered good stakeholder and member relationship management through effective liaison. • Administration of Project webpage, including issuing of member users’ log in information.• Enabled accurate recordkeeping through establishing and maintaining databases. • Recorded expense and travel reconciliations. Show less
Personal Executive Assistant To Chief Executive Officer
Apr 2019 - Apr 2023Assist Executive Manager
Apr 2019 - Jan 2020Project and Personal Assistant to COO
Mar 2013 - Mar 2019Project and Personal Assistant to GM: Projects
Jul 2011 - Feb 2013Project Assistant and Personal Assistant
Oct 2010 - Jun 2011

Candiola's Floral Creations
Feb 2019 - nowFounding Director / Floral Designer🌻Floral design🌻Wedding planning🌻Gifting services

Momentum Metropolitan Holdings Limited
May 2023 - Oct 2023Assistant
Government Employees Medical Scheme
May 2024 - nowExecutive Assistant to Principal Officer
Licenses & Certifications
- View certificate

Microsoft Forms Essential Training
LinkedInSept 2020 - View certificate

Microsoft Forms Quick Tips
LinkedInSept 2020
Honors & Awards
- Awarded to Candy LucasCo-operation SAIA Jun 2019 Award for SAIA Values
- Awarded to Candy LucasRespect SAIA Nov 2018 Award for SAIA Values
- Awarded to Candy LucasThe Deloitte Way Deloitte Nov 2006 Nomination for Deloitte Values
Volunteer Experience
Peer Educator
Issued by Coca-Cola Canners SA
Associated with Candy Lucas
Languages
- afAfrikaans
- enEnglish
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