
Darryl Ewart

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About me
An experienced Information Technology professional with a strong track record of leading IT projects from business conception to design and development to training, release, and support.
Education

Further Education
2018 - 2018N/A Certified Scrum MasterCourses Taken:Leadership Skills, Coaching for Results, Coaching Out of the Box, Communicating for Results, Performance Management Training, Facilitating Effective Meetings, Leading with Emotional Intelligence, Crystal Reports Advanced Report Design

Notre Dame Regional Secondary
1985 - 1991
University of Victoria
2007 - 2008MCBA Masters Certificate In Business AnalysisVoted as class Valedictorian, graduated with highest class mark.

British Columbia Institute of Technology
1993 - 1995Diploma of Technology Management SystemsGraduated with Honours

British Columbia Institute of Technology
1997 - 2000Certificate Computer SystemsGraduated with Honours
Experience

BCAA
Jan 1998 - Jan 2008BA & Related Skills used: UML/Use Cases, BPM, SDLC, Project Management, Meeting facilitation, Requirements Gathering, Requirements Documentation, GAP Analysis, Relationship Management, QA/Integration Testing, Team/Staff Training, Team Coordination, Application Support/Troubleshooting, Ensuring Application UsabilityTechnical Skills used: Enterprise Architect, SQL, Crystal Reports, Microsoft Excel, Microsoft Word, Microsoft VisioAchievements: Was the Business Analyst lead for the NEAT EPP/AR rewrite project. Worked with the NEAT Sustainment & Release Manager to introduce new processes and documentation in the IS release cycle for NEAT. Show less BA & Related Skills used: UML/Use Cases, BPM, SDLC, Project Management, Meeting facilitation, Requirements Gathering, Requirements Documentation, GAP Analysis, Relationship Management, QA/Integration/Usability testing, Release Management, Team/Staff Training, User Training/Documentation, Team Coordination, Application Support/TroubleshootingTechnical Skills used: SQL, Crystal Reports, Microsoft Excel, Microsoft Word, Microsoft Access, Microsoft Project, Microsoft VisioAchievements: Nominated for BCAA’s Bravo award for the work done on the Identity Theft rider. Rolled out the Travel Medical phase of a major corporate initiative, the NEAT system rewrite project, with limited staff and time with no major system errors. Was the business analyst lead on the GIFT system database conversion project. Show less BA & Related Skills used: BPM, SDLC, Project Management, Meeting facilitation, Requirements Gathering, Requirements Documentation, GAP Analysis, Relationship Management, QA/Integration/Usability testing, Release Management, Team/Staff Training, User Training/Documentation, Team Coordination, Application Support/TroubleshootingTechnical Skills used: Crystal Reports, Microsoft Excel, Microsoft Word, Microsoft Access, Microsoft VisioAchievements: Introduced first compile cycle in use at BCAA. Updated GIFT home insurance system to a Visual Basic front end during a 6-month project with no avoidable errors. Was the lead participant in the Claims System rewrite analysis and design project. Was a key resource in the BC Online home evaluation initiative. Introduced more sophisticated testing techniques and system development management. Created Pleasurecraft Insurance System, which is still currently in use. Show less
Business Analyst II
Jan 2007 - Jan 2008Insurance Systems Supervisor/Manager
Jan 2004 - Jan 2007Insurance Business Systems Analyst/Systems Analyst/Data Analyst
Jan 1998 - Jan 2004

McKesson Pharmacy Systems
Oct 2008 - Feb 2009Business Systems AnalystDuties include:-Gathering, analyzing, and documenting business and functional requirements on major systems projects and special projects. -Team leadership-Presentations to international customers as lead presenter.

City of Surrey
Apr 2009 - Aug 2009Senior Business AnalystResponsible for documentation of business user requirements, working with technical resources to implement small projects, and software purchase analysis/recommendation.

McKesson Pharmacy Systems
Aug 2009 - Mar 2011Business Systems AnalystResponsible for translation of business requirements in to functional specifications in an AGILE environment.

TELUS
Mar 2011 - Sept 2023Business Systems Analyst IIResponsible for working with the business and development areas to come up with accurate and effective functional requirements that meet the business needs and minimize impact on network and development resources. Coordinates and manages the BSA process within the Agile release framework.

Best Buy Canada
Dec 2023 - nowBusiness Analyst IIIResponsible for requirements discovery, documentation, and management. Responsible for Product Validation in conjunction with the retail operations group.Liaises with business partners, external vendors, product owners, and the development team in order to ensure successful agile development of key functionality.
Licenses & Certifications
- View certificate

SAFe® 4 Certified Practitioner
Scaled Agile, Inc.Feb 2018 - View certificate

Dialogflow CX: Bot Building Basics
CourseraMay 2022 
Certified Scrum Master
Scrum AllianceJun 2015
Volunteer Experience
Volunteer Mentor in the Student Mentorship Program
Issued by BCIT
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