Experience

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  Northwestern medical faculty foundation

  Mar 1997 - Sept 2004

  Progressed through ranks of this healthcare organization)-Division Administrator, Surgical Oncology

  • Division Administrator Surgical Oncology

    Jan 2000 - Sept 2004

  • Division Administrator General Surgery

    Mar 1997 - Jan 2000
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  Robert h lurie comprehensive cancer center

  Jan 2000 - Jan 2004

  Division administrator/co-director
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  The us oncology network

  Nov 2004 - Jun 2011

  Directly accountable to lead continuous improvement projects, typically in multiple full-time clinics with more than six physicians, or multiple lines of oncology business (medical and radiation), for sites grounded in Lean Six Sigma Practice Quality Efficiency principles to achieve quality and process efficiency in the Oncology Healthcare industry. Provides process improvement leadership and has an understanding of disciplined process improvement methodology, project management and change management. Acts as a super user to coach the utilization of iKnowMed to enhance throughput and overall staff productivity. Supported and adhered to the US Oncology Compliance. Program, to include the Code of Ethics and Business Standards.-Act as a change agent/coach to instill and sustain POE changes.-Facilitate the Practice QA/Steering Committee activities.-Implement process improvement recommendations at all practice sites to secure positive results; monitor performance and improvements in key metrics. Show less

  • PQE Adminstrator

    Nov 2008 - Jun 2011

  • Practice Administrator Hematology Oncology Associates of Illinois

    Nov 2004 - Mar 2009
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  Advocate health care

  Jun 2011 - Dec 2014

  Manager clinical operations, radiation oncology, cyberknife, and cancer registry

  * MD Anderson affiliate liaison for Medical Oncology, Radiation Oncology and Surgery.* Member and Quality Coordinator Cancer CommitteeOPERATIONS:·Oversees and supports clinical operations and administration by advising and providing direction to the centers’ team members;·Collaborates with center leadership, medical director and physician group to establish and execute center services and quality patient care.COORDINATE CARE:Coordinates patient care services with other clinical sites or specialty partners.·Oversees and provides direction in the development and implementation of quality assurance monitors and performance improvement programs to ensure the delivery of quality patient care;·Directs, monitors, and assures safety, productivity, effectiveness, and efficiency of delivery of patient services;·Continually assesses and evaluates cancer services and projects that will increase utilization of services;·Serves as liaison and provides consultation with other services, sites or departments on related issues, regulations, and standards pertaining to area of clinical specialty.STRATEGIC PLANNING:·Plans strategies to expand scope of services and prepares center management to respond to new opportunities created by advances in technology or changes in healthcare policy;·Mentors, counsels and develops staff in center;·Enhances the professional growth and development of clinical staff, including own, through needs assessment, coordination and participation in educational programs, current literature, in-service meetings and workshops. Show less

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  Mckesson specialty health/affiliated oncologists llc.

  Dec 2014 - Feb 2018

  Regional director of operations

  • Oversee and support operations and administration of multiple medical oncology treatment centers, and 2 radiation oncology/medical oncology joint ventures practice sites. Provide leadership and oversight as quality lead for APM, OCM, MIPS and MACRA. • Collaborate with corporate, and local administrative offices, participate in company business development teams, local hospital administration(s) and physicians in the development of the oncology center’s strategic plan.• Provide leadership and support of financial management of the organization.• Manage local/corporate systems for tracking billing and establishes financial measures to ensure financial health of the facilities. • Oversee and provide direction in the development and implementation of quality assurance programs to ensure the delivery of safe, efficient quality patient care;• Plan strategies to expand scope of services.• Collaborate with physicians and regional marketing manager to drive local marketing initiatives.• Support growth and development of new sites of business as well as mergers with other oncology practice groups at system level. •. Provide leadership and oversight, in the implementation of multidisciplinary oncology programs. Define program goals, review compliance with evidence based quality metrics, with focus on providing value based total patient care across cancer continuum. • Network with community/national directors, administrators, physicians, and other administrative personnel to develop collegiate relationships and ties.• Oversee the fiscal and operational management of oncology services.• Allocate appropriate resources with the approved operating and capital equipment budget.• Participate in the development of multi-center annual goals and objectives, and plans for new projects, services and programs with respect to cost, quality and community needs; Show less

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  4d healthware

  Apr 2018 - Jan 2019

  Director of the oncology/specialty service line (contract employee)

  • Review projections and the 4D financial model to ensure resources are identified to handle growth, and new processes focused on value base care are in place. • Ensures that all current clinical contractual obligations related to patient care management are met.• Working with CEO to define QA quality measures, establish goals, and develop protocols and point of care reminders using nationally recognized measures.• Working with CEO to improve the effectiveness and efficiencies of clinical practices and processes.• Utilize 25 years of Oncology experience and expertise to capture, develop and maintain relationships to increase 4D Healthware’s market penetration via a separate business development agreement.• Responsible for the oversight of patient-centered care coordination for up to 10,000 patient lives receiving Chronic Care Management (CCM) and Transitional Care Management (TCM), through and including systems support and line staff credentialed to provide quality services to 4D Healthware clients.• Develops and maintains strong relationships with physicians to integrate the care management program into their practices.• Working with clinical leadership to identify strategies to address and close identified gaps in care.• Assist in other areas of 4D program development as the need arises which requires dedication to learning powerful behavior change techniques and a willingness to interact with multiple technology systems. Show less

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  Vitas healthcare

  Jun 2019 - now

  Admissions manager vitas healthcare

  The Admissions Manager is responsible for managing the activities of the Admission Nurses. Constructs strategies and plans. Monitors coaches, and mentors the Admissions Nurses to successfully educate and assesses potential patients from referrals through admissions processes. Coordinates staff and schedules in the admissions department. Manages Admission Team's customer service and referrals to admission goals. Recruitment and retention of Admission Team.