
Dana C. Pettaway, CAPM
Executive Assistant, Office Manager

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About me
Data, Insights and Governance Process Analyst at Truist | Vice President
Education

Capella Learning Solutions/CareerBuilder
2018 - 2018Essenials of Recruiting
Georgia State University
2009 - 2014Bachelor of Fine Arts - BFA Fiber, Textile and Weaving Arts
Experience

Simply Compute
Oct 2009 - May 2014Executive Assistant, Office Manager• Serviced exciting clients, obtained orders, and established new clients by planning an organizing daily work schedule to call existing and potential sales outlets• Maintained company website and sales via online sales outlets• Monitored competition by gathering current marketplace information on pricing, products, delivery schedules and merchandising techniques.• Adjusts content of sales presentations by studying the type of sales outlet and/or trade factors• Resolved customer complaints by investigating problems; developing solutions; preparing reports and making recommendations to management. Show less

Global International Trading
Oct 2009 - May 2014Sales Representative• Serviced exciting clients, obtained orders, and established new clients by planning an organizing daily work schedule to call existing and potential sales outlets.• Maintained company website and sales via online sales outlets.• Monitored competition by gathering current marketplace information on pricing, products, delivery schedules and merchandising techniques.• Adjusts content of sales presentations by studying the type of sales outlet and/or trade factors.• Resolved customer complaints by investigating problems; developing solutions; preparing reports and making recommendations to management. Show less

FELLFAB®
Jun 2014 - Jan 2016• Maintained and supervised 39-45 employees on the production floor on a daily basis• Established a new training process and onboarding process for incoming sewers• Worked with employees to get production from 70% to 85% by changing the lines to fit the product they were sewing and finding the sewing strengths of each individual• Ran daily reports and numbers to make sure each production line was at or reaching an 85% production rate• Enforced safety rules and regulations resulting in no lost time for hourly employees Show less
Quality Control Inspector/ Program Coordinator
May 2015 - Jan 2016Assistant Supervisor
Jun 2014 - May 2015

Kumho Tire
Jan 2016 - Jan 2018HR General Affairs Coordinator/ Executive Assistant•Assisting with the day-to-day efficient operation of the HR office.•Collecting employment and tax information.•Ensuring background and reference checks are completed.•Preparing new employee files.•Participating in benefits and 401K tasks, such as claim resolutions, reconciling benefits statements, and approving invoices for payment.• Participates in organization of new employee On-Boarding and department meetings, process improvement activities, training programs, and other company events.•Formulates and recommends Human Resources policies and practices that will establish a positive employer employee relationship.•Provides general supporting activities such as the administration of company legal documents and permits; vendor invoices; and office supplies.•Provides day to day support for in office C- Suite; CEO and CFO.•Make travel arrangements and adjustments for C-Suite executives.•Coordinate daily calendars of C-Suite•Receives requests/ information schedules of company guests/ visitors; confirms their schedules and itineraries.•Prepares and arranges hotel and car reservation for inbound guests, visitors and outbound employees.•Create regular reports and update internal databases.•Assists in ensuring cleanliness, orderliness, aesthetic appeal, and safety of the work area, and in ensuring optimal usage of utilities within the work area; ensures the presence of facilities and required supplies for visitor reception.• Participates in the implementation of 5S in the work station and complies with company standards and specifications. Show less

Alcoa
Feb 2018 - Aug 2018Executive Assistant• Provides day to day support for the Senior Vice President/Chief Communications Officer in Corporate Communication, Director of Communications and Government Affairs Manager.•Provide routine administrative support such as copying, faxing, scanning, organizing and filing confidential files and records systems of the organization.•Key liaison for the organization to ensure preparation for meetings and events run smoothly. Meeting planning includes anticipating materials needed for meeting as well as preparation for internal/external meetings.•Schedule appointments, meetings, and maintain complex and changing calendars working through scheduling roadblocks.•Arrange all domestic and international travel to ensure consistency within company procedures and support organization in obtaining necessary travel documents including Visa/passport, etc. as need.•Coordinate domestic and international telephone calls and teleconference meetings between HQ and other offices. •Provides general supporting activities such as the administration of company documents and quotes; vendor invoices; and office supplies.•Compile, prepare and process executives’ expenses and credit card reconciliation where needed.•Draft and prepare routine and advanced correspondence including emails, letters, memoranda, meeting minutes, power point presentations and reports. Review outgoing correspondence for accuracy, format consistency, signatures and conformance with executive procedures.•Coordinate special projects across Corporate Communications and Government Affairs such as Global Town Halls, Leadership Conference and internal employee events and meeting. •Assist executives and organizations with optimum usage of time. Make decisions regarding short-term priorities and work activities.• Act as the point of contact between the executive and internal/external clients.•Anticipate and/or identify needs and issues within the organization and proactively initiate and/or facilitate solutions. Show less

Cox Enterprises
Aug 2018 - Sept 2018Executive Search Recruiting Coordinator (Contractor)
SunTrust
Sept 2018 - Jan 2020Consumer Data and Analytics Administrative Professional•Provides day to day support for the Senior Vice President Consumer Client & Channels in Data and Analytics, his direct reports and department.•Key liaison for the department to ensure preparation for meetings and events run smoothly. Meeting planning includes anticipating materials needed for meeting as well as preparation for internal/external meetings.•Schedule appointments, meetings, and maintain complex and changing calendars working through scheduling roadblocks.•Arrange all travel to ensure consistency within company procedures and support organization in obtaining necessary travel documents including Visa/passport, etc. as necessary.•Compile, prepare and process SVP and direct reports expenses and credit card reconciliation where needed.•Draft and prepare routine and advanced correspondence including emails, letters, memoranda, meeting minutes, power point presentations and reports. Review outgoing correspondence for accuracy, format consistency, signatures and conformance with executive procedures.•Coordinate special projects across Data and Analytics such as Town Halls, Lunch and Learns, Happy hours and internal employee events and meeting.•Assist SVP and direct reports with optimum usage of time. Make decisions regarding short-term priorities and work activities. Show less

Truist
Jan 2020 - now•Ensuring the company is following compliance standards and regulations by accessing risk and participating in audits•Improving teams productivity and revenue making procedures by ensuring workflow is fluid•Conduct research, investigate workflows, business procedures, and recommend changes•Recommend future modifications for new Policies and Procedures brought on by Merger related activities•Create and maintain Team training material and events•Rally support for Digital Analytics team•Develops and maintains all Business process documentation• Communicate team features, reports, news, updates and achievements to Enterprise and Executives•Automate reporting and intake structures•Lead Agile Demand Management projects and task•Update any existing standard operating procedures adopted through the merger integration process•Developer and Administrator of Team SharePoint site Show less
Data, Insights and Governance Process Analyst
Oct 2024 - nowClient Insights & Analytics Operations Analyst at SunTrust now Truist
Jan 2020 - Oct 2024
Licenses & Certifications
- View certificate

SharePoint 2019 Essential Training: The Basics
LinkedInJan 2020 
Project Management Basics
Project Management InstituteAug 2019- View certificate

Being an Effective Team Member
LinkedInJul 2019 - View certificate

Discovering Your Strengths
LinkedInJul 2019 - View certificate

Project Management Foundations [2016]
LinkedInJul 2019 - View certificate

Influencing Others
LinkedInJun 2019 - View certificate

Strategic Thinking
LinkedInJun 2019 - View certificate

Building Business Relationships (2013)
LinkedInApr 2019 - View certificate

Interpersonal Communication
LinkedInApr 2019 
Certified Associate in Project Management (CAPM)
Project Management InstituteAug 2019
Honors & Awards
- Awarded to Dana C. Pettaway, CAPMYou Make a Difference Award Alcoa May 2018 Received the You Make a Difference Award for my efforts and teamwork while Coordinating a successful April 2018 Alcoa Leadership Conference in Pittsburgh, PA.
Volunteer Experience
Food Packer
Issued by Open Hand Atlanta on Apr 2019
Associated with Dana C. Pettaway, CAPM
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