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SHIVAM CHHAPOLA

SHIVAM CHHAPOLA

Management Trainee

Followers of SHIVAM CHHAPOLA1000 followers
location of SHIVAM CHHAPOLADelhi, India

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  • Timeline

  • About me

    Field Service Management | Business Development | Lead Generation | Results-Oriented | Building Relationships

  • Education

    • Jagan Institute Of Management Studies(JIMS Rohini)

      2021 - 2023
      PGDM Marketing/ Human Resource A

      Activities and Societies: Startup Head in IIC (Institution's Innovation Council) part of the Ministry of Education (MoE). Cultural club Co-ordinator at JIMS Some of the learnings that I learned include:1. Business skills: I learned various skills related to business management, including financial management, marketing, operations management, and more.2. Leadership and teamwork: I develop my leadership skills and learn how to work effectively in a team.3. Networking opportunities: PGDM programs often provide networking opportunities with industry professionals, which can help us build relationships and expand our professional… Show more Some of the learnings that I learned include:1. Business skills: I learned various skills related to business management, including financial management, marketing, operations management, and more.2. Leadership and teamwork: I develop my leadership skills and learn how to work effectively in a team.3. Networking opportunities: PGDM programs often provide networking opportunities with industry professionals, which can help us build relationships and expand our professional network.4. Problem-solving and critical thinking: I learn how to analyze complex business problems and develop effective solutions.5. Communication and presentation skills: I improve my communication and presentation skills, which are essential in the business world.Overall these valuable skills and knowledge can help me succeed in my careers. Show less

    • Kurukshetra University

      2015 - 2018
      Bachelor's of Arts Mathematics, Geograpy A

      Activities and Societies: volleyballs, drills, competitions, voluntary, e-learning, NCC, basketball, football, teaching, learning, college fests, inter-college competitions, adventure trips, society awareness, and social causes. Pursuing graduation in both mathematics and geography while being actively engaged in the National Cadet Corps (NCC) can be a challenging but rewarding experience for me.- Mathematics is a subject that involves abstract reasoning, problem-solving, and logical thinking.- Geography is more focused on the study of the earth's physical features, climate, and its impact on human society. -NCC can help me develop essential skills such as leadership, communication, and decision-making… Show more Pursuing graduation in both mathematics and geography while being actively engaged in the National Cadet Corps (NCC) can be a challenging but rewarding experience for me.- Mathematics is a subject that involves abstract reasoning, problem-solving, and logical thinking.- Geography is more focused on the study of the earth's physical features, climate, and its impact on human society. -NCC can help me develop essential skills such as leadership, communication, and decision-making. where I have achieved several certificates and attended several camps for training processes.- Achieved B-certificate & C-certificate- 2 times college colour in the drill, volleyball and basketball competitions. Show less

  • Experience

    • Dabur India Limited

      Apr 2022 - Jun 2022
      Management Trainee

      Completed internship at Dabur India Limited. Where my project is-- Increasing Urban Expansion -Work on NPD ( New Products Developments) -Ambition Sales Hygiene – Bills Cut and Edge Score Efficiency Drive.Increased the sales by 12% & (Sanifresh by 200%)Added 210 new outletsI have managed the team & coordinated to improve their overall productivity, also motivate them to generate new leads.

    • Tata Play Ltd

      Jun 2023 - now
      ASM Field service delivery

      • Managed end-to-end field service operations.• Responsibilities include vendor management. • Completion of Work Orders like installation, field repair, and other customer after sales solutions, ensuring policy compliance and monitoring customer satisfaction metrics. (achieved 94% Turnaround time, 98% customer satisfaction)• Prepared and presented regular reports on upsales and service performance and achieved KPls with partners and management.•revenue generation from existing customers(45% increase in upsells – the highest in the North Zone)New product development (binge mobile pack) increased sales by 12%Increasing business by B2B and B2C business by service upselling . Utilizing different methodologies (email, cold call, direct visit) and securing repeat business. Show less

  • Licenses & Certifications

  • Volunteer Experience

    • Student Volunteer

      Issued by National Service Scheme on Apr 2013
      National Service SchemeAssociated with SHIVAM CHHAPOLA

    • Coordinator of Volunteers

      Issued by The Bharat Scouts and Guides on Mar 2014
      The Bharat Scouts and GuidesAssociated with SHIVAM CHHAPOLA

    • Student Volunteer

      Issued by NATIONAL CADET CORPS - India on Sept 2015
      NATIONAL CADET CORPS - IndiaAssociated with SHIVAM CHHAPOLA