Fatima Elzahra Amin

Experience

• 

  DAL Group

  Jul 2006 - Nov 2006

  Media Coordinator
• 

  Zain

  Jan 2007 - Apr 2012

  Business Application Specialist

  Enterprise Business Analyst & Software DeveloperAchievements:• Successful implementation and launch of the 1st enterprise business applications throughout all mobile operators in Sudan. • Proven design & implementation of OPEX reduction in-house systems, i.e. Web based training and testing system for customer facing staff, eliminated the need for regional staff to travel monthly for product knowledge testing • Launched 1st National Mobile based dealer system for customer registration and dealer commissioning support • Lead cross functional team established to create and support strong organizational culture within Zain Sudan (People Group Initiative Project); reporting directly to Sudan Leadership team and Group executives. Show less

• 

  DAL Group

  Nov 2012 - Jan 2013

  ITIL Project Consultant
• 

  Ericsson

  Mar 2015 - May 2024

  • Line manager to 30 Solution Architects and engineers, as direct reports • Responsible to maintain existing install base of Charging products across all customers in Africa region• Support sales teams to push new sales and increase business funnel for Charging products across Africa• Support delivery of all deployments and integration projects across Africa• Support Global Product Design Units and Global Product Business Units in evaluating product performance and strengths and brainstorming new enhancements Show less

  • VP, Key Account Manager

    Aug 2021 - May 2024

  • Head of Charging

    Jul 2019 - Aug 2021

  • Lead Solution Architect

    Feb 2018 - Jul 2019

  • Lead Solution Architect

    Aug 2017 - Jan 2018

  • End to End Solution Architect

    Oct 2015 - Jul 2017

  • Solution Architect

    Mar 2015 - Oct 2015