Eleonora Krstulović

Experience

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  Kreativni odjel d.o.o.

  Oct 2014 - Dec 2014

  Web Designer

  Internship (and the final project) in a dynamic environment and being responsible for all necessary coding requirements for a website.Duties as a Web DesignerInteracting with designers and clients.Drawing up detailed website specifications.Designing sample page layouts including text size and colours.Developing graphics, animations and manipulating digital photographs.Registering web domain names and organising the hosting of the website.Presenting initial design ideas to clients.Coding using a variety of software.Selection, installation and modification of WordPress themes.Creating Individual Pages.Designing Headings and menu.Responsible for support on frontend graphics, from concept to delivery on the website via CMS.Design and creation of site updates.Enhancing the functionality and appearance of a website.Fixing problems encountered in the functioning of the website.Testing websites in different browsers and at different resolutions. Show less

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  Fitzpatricks Casino Group

  Nov 2016 - Nov 2017

  Cashier

  Duties as a CashierProviding excellent guest service by being hospitable and friendly to all casino guests and fellow employees.Taking care of machine jams, refilling tickets, and maintaining slot-machines. Maintain and/or perform basic repairs on gaming machines and bar equipment.Provide directions, assistance, and/or information as may be required to ensure guest satisfactionRedeem payout tickets for guests in accordance with casino policiesProvide support and service to casino guests and visitorsMonitor the operation of all electronic gaming devices on the casino floor to ensure maximum guest satisfactionEnsure machines and equipment are maintained in a clean and functional mannerResolve guest disputes in accordance with authority or contact the reporting senior who may be able to solve the issue Show less

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  SoftCo

  Nov 2017 - Nov 2018

  Data Processor

  Duties as a Data ProcessorScanning prepared documents.Editing files in the database.Processing QA requirements.Uploading/transferring files including client liaison and confirmation.Work to achieve daily/weekly targets ensuring accurate and efficient documentprocessing.Escalating any issues/queries to the Production Process Controller or Manager asappropriate.Working with other Outsource personnel to help identify areas for improvement.

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  ReadsDirect

  Nov 2018 - Dec 2019

  Graphic Designer

  Duties as a Graphic DesignerCreating a wide range of graphics and layouts for product illustrations, companylogos, and websites with software such as photoshop, illustrator and indesign.Designing advertisements, artwork, books and their covers, brochures, logos, signs,stickers, t-shirts, web pages.Managing client proposals from design through to print and production.Developing layouts and graphics for product illustrations, logos, and websites.Determining size of illustrative material.Liaising with printers to ensure deadlines are met and material is printed to the highestquality. Show less

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  Fotokopirnica Skener

  Jan 2020 - Oct 2020

  Graphic Designer

  Designing artwork, logos, signs, stickers, shirts, mugs, posters, flyers,banners and other materials.Ability to work in both PC and Mac environments.Proficient in software applications such as InDesign, Photoshop and Illustrator.

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  Touch Support, Inc.

  Nov 2020 - Jun 2022

  Linux Support Technician

  Gathering customer's information and determining customer's issues by analyzing the symptoms and figuring out the underlying problem.Troubleshooting physical layer issues, resolving username and password problems, uninstalling / reinstalling software applications, verification of proper hardware and software set up, and assistance with navigating around application menus.Troubleshooting MySQL, optimizing MySQL, Import/Export of database.Troubleshooting DNS, checking A record, NS records, MX records and txt records, reating DNS zone for domain. Troubleshooting email when customer has an issue with receiving or sending email, checking SPF, DKIM and PTR records.Troubleshooting high load on the server, checking processes, traffic and IPs accessing the domains. Creating / Removing files and directories for user accounts.Troubleshooting domain issues, checking permissions and ownership, checking PHP version, installation of PHP extensions. Installing SSL certificates.Creating and restoring backups.Blocking and unblocking IP addresses. Show less

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  BlueAngle, LLC

  Jul 2021 - Jul 2021

  Graphic Designer

  Designing logo, business card, letterhead, PowerPoint presentation design and Zoom background.Company website:https://theblueangle.com/

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  Sofistika d.o.o.

  Jun 2022 - Nov 2022

  Network administrator | Software developer

  Administration of IBM AIX and Linux OSMaintaining IT infrastructurewebsphere administration Java programmingUser testing

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  IBM

  Jan 2023 - now

  Remote Technical Support Engineer - Storage

  Troubleshooting and analysis assistance for usage and configuration questionsReviewing diagnostic information to assist in isolation of a problem causeIdentifying known defects and fixes to resolve problems Linux Systems Administration and Network Administration