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Kelly Ann Chia

Kelly Ann Chia

Admin and Accounts Assistant

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location of Kelly Ann ChiaSingapore

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  • Timeline

  • About me

    Senior CRM Specialist at Castlery

  • Education

    • Serangoon Junior College

      2016 - 2017
      GCE A Levels Science Stream

      Activities and Societies: • Vice Captain of the rock climbing team • Secretariat Head of SR Friendship Games

    • Nanyang Technological University

      2018 - 2021
      Bachelor of Business Marketing

      Activities and Societies: • Vice Captain of the NTU Climbing Team (2020 - 2021) • Member of the NTU Climbing Team (2018 - 2020)

  • Experience

    • Ft Logistics Pte Ltd

      Jan 2018 - Jun 2018
      Admin and Accounts Assistant

      • Assisted accounts department and managed firm’s monthly accounting records• Sourced, coordinated and secured various vendors for firm’s logistical needs• Executed departmental claims, ensured claims were reimbursed timely

    • KYDZ International

      Jun 2020 - Aug 2020
      Sales And Marketing Intern

      • Lead and manage preparation of email marketing content and online workshop materials for teachers• Spearheaded the digitisation of the firm with creation of online stores on GrabMart and Audiohouse• Established SOPs for creating workshop materials and managing online stores• Presented products and secured 2 clients for the firm

    • Castlery

      Dec 2020 - Sept 2021
      Marketing Intern

      - Coordinated and scheduled weekly Email Direct Marketing (EDM) materials across all active markets.- Support ESP migration project and established operational practices to enable seamless migration of EDMs and Automated Email Flows onto new platform for immediate usage.- Support campaign manager on website operations: customer review management, homepage banner management, website personalization efforts. - Work with marketing team to track, measure, and analyse all initiatives and report on performance Show less

    • Castlery

      Feb 2022 - now

      • Senior CRM Specialist

        May 2023 - now

      • CRM Specialist

        Feb 2022 - May 2023

  • Licenses & Certifications

  • Volunteer Experience

    • Liaison Officer

      Issued by Service Learning Project by Serangoon Junior College on Nov 2016
      Service Learning Project by Serangoon Junior CollegeAssociated with Kelly Ann Chia

    • Volunteer

      Issued by OCIP Trip to Surabaya by Crescent Girls' School on Jan 2013
      OCIP Trip to Surabaya by Crescent Girls' SchoolAssociated with Kelly Ann Chia

    • Volunteer

      Issued by OCIP Trip to Laos by Crescent Girls' School on Jan 2013
      OCIP Trip to Laos by Crescent Girls' SchoolAssociated with Kelly Ann Chia