Mpilo Gcaba

Experience

• 

  BT Games

  Sept 2015 - Feb 2017

  • Ensured the full store team provide outstanding customer service in all that they do • Achieved assigned store P&L objectives by maximizing profits and minimizing controllable expenses. • Monitored and reacted to current sales trends to establish the staff's goals and schedules. • Protected company assets through effective inventory control and loss prevention practices. • Completed and analyzed Store Stock to Sales to Space Allocation tool to ensure that inventory placement maximizes sales opportunities. • Ensured all markdowns and price changes are attended to immediately on request. • Ensured that all warranties and faulty goods are attended to on request. • Ensured that all stock that leaves the store is accompanied by the correct documentation and procedurally correct. • Demonstrated quality customer service in line with the value of respect to the customers. • Staff Recruitment and Training • Daily cash up Show less

  • Store Manager

    Feb 2016 - Feb 2017

  • IT Sales representative

    Sept 2015 - Feb 2016
• 

  Lindbong

  Oct 2017 - Dec 2020

  Electrical Officer

  Part-time

• 

  Old Mutual South Africa

  Feb 2021 - now

  • Software Engineer

    Aug 2022 - now

  • GAP Trainee

    Feb 2021 - Aug 2022