Patrick Ikhena

Experience

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  NHS Lincolnshire

  Aug 2015 - Aug 2015

  Cost Analyst

  - Contributed to a full monthly accounting and reporting cycle for the Lincolnshire County Trust. Tasks included: assisting the production of budget reports; analysis of county and individual hospital site performances to improve efficiency; locating possible savings; and budget forecasting.- Corrected and reallocated cost centres to improve accounting accuracy. My analysis highlighted an improved planning ability for the trust if printing costs were accrued monthly instead of quarterly.

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  Bulley Davey Wealth Management Ltd

  Sept 2016 - Sept 2016

  Wealth Management Intern

  Prepared reports for two financial advisers comparing fund/portfolio performance to the appropriate benchmark for the client’s determined level of risk and to other funds available. This involved analysing the cumulative returns of funds, their respective risk/return, and their management costs to evaluate which was the most efficient investment. My reports were used in subsequent meetings with clients enabling informed fund recommendations and selection.

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  BGL Group

  Aug 2017 - Feb 2019

  New Ventures Analyst | Group Corporate Development

  I work as part of the team responsible for developing and executing BGL Group's new ventures strategy. Key responsibilities include:- researching new markets and trends, and analysing them to determine potential opportunities; - designing new venture propositions through a customer-centric approach, and pitching these to senior stakeholders and Board sponsors;- fostering relationships with start-ups of interest, most specifically project lead for the bi-annual BGL Partnership Day Most notably, on the Open Banking project team devising a new proposition for the Group that ultimately led to the acquisition of FinTech start-up Bean in October 2018In addition:- Selected to work with the LesFurets business on an internal strategic project evaluating how a proposition redesign could improve the customer experience and business performance;- Assist the New Income Streams team within BGL's Insurance & Distribution Outsourcing division with ad-hoc research such as researching new product verticals and providing gap analysisFurther responsibilities include:- Writer and editor of the daily business intelligence newsletter read 500+ senior employees including the BGL Group Board;- Ad-hoc research: researching new markets and verticals; creating business profiles; quarterly PESTEL analysis and CEO Market Review; - Created the Market trends report for the Board as part of their preparation for their annual offsite meeting;- Maintaining research accounts and negotiating access/account renewals Show less

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  Comparethemarket.com

  Feb 2019 - Jan 2021

  Head of Travel Insurance at CompareTheMarket (part of BGL Group). Awarded 'High Performer for 2020'. Oversaw travel insurance proposition during the COVID-19 pandemic. This entails working with cross-functional teams, an off-shore technical team, and third-party providers to maintain products and deliverables.Key responsibilities include:- P&L responsibilities, reporting performance to senior stakeholders, including the Board- own and manage the product backlog, and prioritise upcoming stories to be delivered- creation of business cases for new projects, and seeking sign-off from appropriate senior stakeholders- utilise Agile Scrum methodologies to ensure timely delivery of stories and features with an off-shore technical team. This includes checking stories acceptance criteria and signing off stories before they are released to production- analysing BI data, e.g. Google Analytics and Power BI, to track performance; and customer research tools to identify potential optimisation opportunities and/or features of value to customers- co-ordinate with CX and UX teams for research and designs to drive deliverables- co-ordinate with PPC, SEO and other teams to ensure the product is visible to our target audience Show less

  • Product Manager, Travel Insurance

    Aug 2019 - Jan 2021

  • Product Executive, Life and Health Insurance

    Feb 2019 - Aug 2019
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  Market Gravity, a Deloitte Business

  Jan 2021 - Jul 2021

  Innovation Consultant

  Consultant in the proposition design team within Deloitte. Core responsibilities included: • Running customer interview sessions, conducting market research and competitor analysis to discover customer-centric propositionsNotable achievements:• Conducted customer research for internal customs software project, uncovering key customer problem for marketing• Conducted customer research for client devising go-to-market strategy for B2C diabetic device launch, creating customer personas and identifying target audience • Organised and led ideation workshops with client Board executives to align on product strategy Show less

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  ULS technology

  Aug 2021 - Dec 2021

  Product Manager

  Managed MVP release of new ‘Moving In’ vertical within Digital Move ‘house moving’ proposition. Core responsibilities included:• Creating product strategy and planning MVP phase – an email campaign to test and understand customer appetite• Sourcing partners for sub-verticals and negotiating terms• Designing and implementing email campaign, creating templates in CRM software and copywriting• Supporting other workstreams including: documenting data and system architecture, implementing GDPR compliant cookie consent capture, and devising workaround for legacy Searches comparisonNotable achievements:• Setting up Salesforce Marketing Cloud as new CRM tool for first email campaign iteration with learnings for wider business use• Successfully launching email campaign which averaged c.65% open rates across all sends (vs market average c.20%) Show less

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  Kin + Carta

  Feb 2022 - Jul 2022

  Senior Product Manager

  Senior Consultant for Santander Business Bank proposition.

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  ITV

  Oct 2022 - now

  Product Manager

  Lead Product Owner for 'zero to one' launch of the ITV X Live Streams proposition, from MVP design through to initial execution and long-term strategy development. This proposition enabled ITV to broadcast 100s of hours of content that otherwise would not have been able to be shown on the terrestrial schedule. In doing so, the proposition targeted and reactivated dormant users and positively boosted incremental MAUs and overall viewership.