Nicole Tronstad

Experience

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  Kloversport (Intersport) - Bergen, Norway

  Jan 1998 - Jan 2000

  Sales Consultant

  Bi-lingual (Norwegian and English) sales consultant position communicating with people of all ages and cultures.Assisted with determining store merchandise for upcoming seasons.

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  JCPenney

  Jun 2001 - Sept 2001

  Summer Department Manager Intern

  Established weekly department and employee sales goals, and motivated employees to reach the set targets.Prioritized work schedules and delegated assignments.Developed a professional project for the JCPenney Company, which involved solving customer service issues, event planning, and creating teamwork. The project won first place in the District and Regional competition.

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  DFS Group Limited (LVMH)

  Jun 2002 - Jun 2004

  Assistant Marketing Manager

  Contributed to the development and promotion of products in the Food & Candy and Liquor departments, supporting strategic initiatives to drive sales and enhance customer experiences.Monitored, analyzed, and reported on business trends and promotional performance on a weekly and monthly basis, providing insights to optimize operations.Completed an intensive Merchant Development Program, gaining well-rounded exposure to all aspects of the retail business, including merchandising, inventory management, and customer engagement. Show less

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  CocoaBella Chocolates

  Jul 2004 - Apr 2005

  Store Manager

  Played a key role in launching and growing a start-up chocolate retail business, contributing to the development of operational processes, brand identity, and customer experience strategies.Managed all aspects of day-to-day store operations, including hiring and training staff, scheduling, inventory management, and maintaining optimal product flow to meet demand. Ensured a high standard of customer service, fostering a welcoming and knowledgeable environment that drove repeat business and positive brand reputation. Show less

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  Belding Associates, LLC

  Jun 2005 - Jan 2010

  Account Executive

  Supported account managers with the successful execution of client marketing campaigns, ensuring seamless delivery and client satisfaction. Streamlined agency operations by strategizing and implementing a new project management software, boosting productivity and project delivery. Assisted in the development and presentation of client-facing materials such as presentations, reports, and proposals.Key accounts include: Cisco, Golin Harris, MAC Meetings & Events, Shea Labagh Dobberstein CPA, Calegari & Morris CPA, Rossi Builders Show less

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  Belding Associates, LLC

  Jun 2010 - Nov 2017

  Account Manager

  Managed client accounts and led project execution for a boutique advertising agency specializing in high-tech and B2B clients. Oversaw end-to-end campaign development, ensuring strategic alignment, timely delivery, and seamless coordination across all teams.Key accounts include: Cisco, Google, Pure Storage, Flex, Ruckus, First National Bank of Northern California

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  Chrysalis Communications, Inc.

  Dec 2017 - now

  Account Director

  Lead the development and execution of multi-platform marketing campaigns across traditional and digital channels, including sales collateral, direct mail, email marketing, video production, and event support.Collaborate closely with cross-functional teams — copywriters, creative directors, graphic designers, and web developers — to ensure seamless project delivery, on-time execution, and adherence to client budgets and objectives.Serve as the primary point of contact between clients and internal teams, overseeing all aspects of campaign implementation and ensuring high-quality results that align with client goals.Key accounts include: Cisco, Iron Mountain, Spectrum Enterprise Show less