Rahul Singh

Experience

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  Oil India Limited :: A Navratna Company

  Nov 2018 - Oct 2019

  Apprentice

  Taking Daily reading of all Online UPS, Pressure Gauge, Temperature and other equipment and maintaining a record and check any fluctuation.• Basics of PLC, Pipeline Technologies and Maintenance, EPBAX, and telephone exchange maintenance and troubleshoot.• Optical Fiber line maintenance, Optical Splicing when needed and closer fitting also working with OTDR, also maintaining optical cables and connections.• Learn basic AutoCAD for Pipeline Blueprint Making.• Role and importance of Telemetry as they collect data since many decades of various equipment and Site Survey, Pipeline Survey, Oil Field Survey.• Learn Multiplexer and its role in telephone voice and data transmission over optical and Wire for Duliajan Assam to Barauni Bihar Show less

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  RS Computers

  Nov 2019 - Oct 2020

  Computer Hardware Engineer

  Working on networking devices CISCO, Switches, Rack mounted Servers, 4U and 9U RackServer’s installation for IIT Guwahati as Vendor.• Handling Client call, E-mails, Tender Hunting, Tender Bidding both Online and Offline, Quotation writing, finding compliance equipment’s as per tender, collecting price of equipment from partners or suppliers, after getting tender supply of equipment on time.• Handling all files and Maintenance of all record both Purchase and Sells.• Installation of Manage Network Printer, Normal Network Printer, Laser Printer, Inkjet Printer, Dot Printer, and other sophisticated Devices like Digital Oscilloscope, CCTV Camera with DVR.• Also worked with Photoshop, CorelDraw, and Page Maker as they have DTP Shop too. Show less

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  TATWA Technologies Ltd

  Nov 2020 - Aug 2023

  System Administrator

  Overall in charge of IT for the Guwahati location and have to maintain 3-IT Executive Member.• Windows OS Management, OS Patch Management, Formatting and reinstallation Windows 7, 8, 10, 11, Server 2008, Server 2012, Server 2016, etc.• AD-User Management (Creating server domain users, adding computer to domain).• Maintenance or troubleshooting of FTP Server, Application Server, Antivirus Server (Symantec, Sophos), Firewall Server(Sophos, Untangle, pfSense) , GSM Box and Switches.• Adding Salt minions to salt server, installation or required software via salt stack.• LAN IO Installing, Switching, Installing Network (Unmanaged/Managed).• Maintenance over 250+ PC where Agent Seat and attend Calls of Client’s Customer.• Handling the IT Assets and to provide support for running the operation smoothly.• Checking and maintaining the Information Security • ISP related issues troubleshooting, also escalation the same to concern team.• Handling a small IT Team that has 3 members.• Escalate Biometric Report and keeping Report daily. Preparing IT asset record weekly. • Coordination with vendors for the support and also to log ticket on the IT issues to concernsupport team.• Taking regular backups of call recordings and server database. • Handling all IT related works for 2 Outbound and 1 inbound process.• Drawing and designing a network layout and an extreme knowledge of how it works in all layers. Show less

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  PW (PhysicsWallah)

  Sept 2023 - now

  Information Technology Associate

  Acting as IT Helpdesk and first point of contact for IT in the concerned Vidyapeeth.• Assisting faculties with IT related queries or issues.• Timely escalating issues to the right IT team to resolve complex issues.• Carrying out network management - administering and managing networks.• Detecting, diagnosing, and resolving network speed or performance issues.• Assists with the installation, configuration and maintenance of computers, workstations and/or other related IT equipment and devices.• Assists with software installation with providing support on software’s and hardware’s.• Monitoring Classrooms Internet connection and WIFI speed for any glitches.• CCTV installation, monitoring and upkeep.• Student ID card printing and mapping.• Biometric devices installation, management and support.• Server room/IT equipment’s check and monitoring.• Monitoring unresolved requests and working towards resolving them.• Assists with the implementation, testing and evaluation of new technologies/IT projects.• Providing training and guidance to users when needed.• Carrying out vendor communication.• Checking recovered IT assets as per Inventory request.• Providing necessary diagnostics/reports when required.• Assisting with IT infrastructure readiness in new Centres that are being built in the same city/location. • Assisting with any other IT support or duties as assigned. Show less